Amex Virtual Assistant, Jobs At American Express In Austria ( Customer Care Professional )
Hiring Organization:- American Express
Post Name:- Customer Care Professional
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- €20 – €30/Hour
Locations:- Vienna, Austria
Amex Virtual Assistant, Jobs At American Express In Austria ( Customer Care Professional )
Full Job Description:
As a logo this is constructed on surpassing itself to provide the best customer enjoy, it’s far mainly essential to have the maximum wonderful colleagues at the group. You may make sure advantageous reports for our clients every day by way of helping them with their each day desires. You could additionally increase your personal competencies through industry-main training and ongoing education at the same time as gaining knowledge of what it method to set the standard for superior, patron-centric, customer-first provider.
Amex Virtual Assistant, Jobs At American Express In Austria ( Customer Care Professional )
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Your important tasks consist of:
- You provide exceptional customer service by answering telephone inquiries and concerns from our German and Austrian card clients.
- Thru your recommendation and your know-how of the current and destiny desires of our customers, you construct a trusting patron courting via solving the difficulty at once and satisfactorily for the clients and American express.
- You apprehend ways wherein clients can enhance reviews and assist customers in getting the most out in their product.
- In order to offer extremely good service for our customers, you navigate securely via our servicing structures and applications and permit our clients to use the online and cell structures in the nice possible way.
Your profile, with which you match to us:
- Completed industrial education, comparable faculty leaving certificates and/or comparable revel in in telephone customer service
- Terrific verbal and written communique skills in German
- Potential to act positively and purposefully even in difficult conditions
- Passion to provide fantastic provider with every customer touch
- Superb time management and multitasking talents
- Negotiation capabilities as well as a convincing and assured demeanor
- Robust crew running abilities and powerful collaboration with colleagues within the enterprise
- Superb, answer-oriented and analytical provider and work behavior
- Preferably fluent know-how of English
- Willingness and self belief to paintings in a virtual environment
- The placement calls for a willingness to work shifts and weekends. Ongoing flexibility is likewise required
Amex Virtual Assistant, Jobs At American Express In Austria ( Customer Care Professional )
Why Austria For Job?
Austria is a great country to work in for several reasons. Here are a few:
- Strong economy: Austria has a stable and prosperous economy, with low unemployment rates and a high standard of living. The country’s GDP per capita is among the highest in Europe, making it an attractive place to work.
- Multiculturalism: Austria is a multicultural country, with a diverse workforce from all around the world. This makes for a welcoming and inclusive work environment, where people from different backgrounds can thrive.
- High-quality education: Austria has a strong education system, with many high-quality universities and vocational schools. This ensures that the workforce is highly skilled and knowledgeable.
- Work-life balance: Austrians generally enjoy a good work-life balance, with a 38.5-hour workweek and 25-30 days of vacation per year. This makes it easier to maintain a healthy work-life balance.
- Opportunities in specific sectors: Austria is particularly strong in certain sectors, such as tourism, technology, and healthcare. If you have skills in these areas, you may find particularly good job opportunities in Austria.
Overall, Austria is a great place to work for anyone looking for a stable, prosperous, and welcoming environment.
Amex Virtual Assistant, Jobs At American Express In Austria ( Customer Care Professional )
