American Express Virtual Assistant Remote Job In Philippines

Hiring Organization:- American Express

Post Name:– Account Protection Specialist

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- PHP30,000-PHP50,000/Month

Locations:- Manila, Philippines

About the Company:- American Express Organization is an American global monetary administrations partnership that spends significant time in installment cards. Settled in New York City, it is perhaps of the most significant organization on the planet and one of the 30 parts of the Dow Jones Modern Normal.

Full Job Description:

You Lead the Way. We Have You Covered.

At American Express, we know that with the right support, individuals and organizations have the ability to advance in mind blowing ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking trade higher than ever, or empowering individuals to investigate the world, our partners are continually rethinking what’s conceivable — and we’re glad to back one another constantly. At the point when you join #TeamAmex, you become piece of a different local area of more than 60,000 partners, all with a shared objective to convey an excellent client experience consistently.

We back our partners with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our undertaking working model that gives more noteworthy adaptability to partners while guaranteeing we safeguard the significant parts of our novel in-person culture. Contingent upon job and business needs, partners will either work nearby, in a crossover model (blend of in-office and virtual days) or completely basically.

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As a brand based on exceeding all expectations to give the best client experience, it is principal to have the most outstanding partners. As the essence of the organization, you can make positive connections with our clients consistently – from organizing a one of a kind travel or way of life experience to assisting them with their regular requirements. Also, you can develop your abilities through industry-driving preparation and progressing instructing, all while realizing how it affects constantly set the norm for a-list, client first help. Track down your put in assistance on #TeamAmex.

This position is answerable for offering great assistance to our esteemed U.S. card individuals whose records have potential extortion movement.
As a Record Insurance Expert you will be liable for building associations with our clients. This job will include settling on outbound or inbound decisions, to distinguish false charges.
The job additionally includes checking on extortion claims from Card individuals, and overhauling exchange level credit and misrepresentation related inbound calls from dealers
Making a favorable to dynamic endeavor to distinguish fake charges by means of inbound and outbound calls.
Answer inbound calls from Card individuals and set up/activity extortion cases on calls
Survey misrepresentation claims from Card individuals. Upon survey, a choice should be made to either acknowledge the case from the Card part or reject it for installment of the equilibrium owed and in the long run connecting with the trader through correspondence. In this way, fundamental upkeep to the record is expected, to send proper correspondence and make monetary acclimations to either parties and document the record.
Administration exchange level credit and extortion related inbound calls from vendors and card individuals
Recognize and limit credit and misrepresentation risk while empowering beneficial invest at a similar energy
Constant, exchange level credit and misrepresentation risk appraisals
Retail location (POS) endorsement
Charge inversions
Resolve cases inside the appointed strengthening limit

An effective Record Security Expert is one who:

Has a demonstrated capacity to give outstanding client support to our card individuals/shippers, by exhibiting sympathy, building compatibility, undivided attention and showing understanding
Use their insight into items and administration to give positive arrangements
Magnificent scientific abilities and capacity to go with exact choices
Imparts in an expert way, driving the discussions with the card individuals/dealers towards a commonly helpful result
Drives results, gains individual fulfillment from accomplishing quality results for the association
Can offer quality support inside determined division targets
Fantastic correspondence and client assistance abilities
Great using time productively and focusing on of undertakings
Capacity to work inside an occupied and requesting group climate

Capabilities

Least work insight of 2 years of client support insight in a be in a connected industry, via telephone, enthusiastically for building client unwaveringness through extraordinary tuning in, relationship building and verbal correspondence
Ought to have past Extortion experience
Capacity to work in a high speed measurement driven climate with capable performing multiple tasks and route
Exhibited consultative experience, capacity to impact, creative
Imaginative critical thinking, anxious to track down modified arrangements
Four year certification, partner degree, school students might apply

American Express Virtual Assistant Remote Job In Philippines

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Diverse Job Opportunities: The Philippines is a large and diverse country with a thriving economy. As a result, there are plenty of job opportunities across various industries and sectors, making it an attractive destination for job seekers.
High Wages: The Philippines has one of the highest minimum wages in the world, which means that even entry-level jobs can provide a decent income. Additionally, many jobs offer competitive salaries and benefits packages.
Business-Friendly Environment: The Philippines has a business-friendly environment, with policies that encourage entrepreneurship and innovation. This has led to the creation of many successful startups and small businesses, which in turn has created job opportunities.
Educational Opportunities: The Philippines is home to many prestigious universities and colleges that offer world-class education and training programs. This has led to a highly skilled and educated workforce that is attractive to many employers.
Strong Economy: The Philippines has one of the largest and most stable economies in the world. Despite occasional downturns, it generally offers a stable job market, with low unemployment rates.

However, it’s worth noting that the job market can vary depending on the region, industry, and individual circumstances. While the Philippines may be a great place for job seekers in general, it may not be the best fit for everyone.