American Express Remote Jobs Virtual Customer Care Professional

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: ₱25000-₱35000 Per month
Location: Philippines
Company : American Express

Jobs Description:

American Express Remote Jobs Virtual Customer Care Professional

With the right sponsorship, individuals and organizations have the ability to advance in unbelievable ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with an enduring obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is interesting and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the valuable chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. Also, we’ll do it with the highest level of honesty, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.

As a brand based on exceeding everyone’s expectations to give the best client experience, it is principal to have the most remarkable partners. As the substance of the organization, you can make positive cooperations with our clients consistently from organizing an extraordinary travel or way of life experience to assisting them with their regular requirements. Also, you can develop your abilities through industry-driving preparation and progressing instructing, all while realizing how it affects constantly set the norm for elite, client first assistance. Track down your put in assistance on.

Find profession open doors with a worldwide help pioneer.

Start an astounding vocation with American Express and make client encounters in the Philippines.

Surprising things happen consistently. What’s more, when they happen to our clients, we’re there to assist them with refocusing. By joining American Express, you’ll be a piece of an excited group of people in the Philippines who achieve the exceptional consistently. You’ll have the chance to follow through on our image guarantee by offering a-list assistance to our clients in the UK with your abilities, experience and ability. You’ll zero in on your energy to serve, producing reliability and working with most extreme trustworthiness and tender loving care.

Work liabilities:

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Convey phenomenal client care by answering inquiries concerning client accounts in a quick moving, organized client care climate.
Talk and respond actually to whatever the conditions and help our clients to comprehend expected issues and how we can help.
Pay attention to the genuine need and give applicable answers for take care of business properly the initial time with our items and administrations.
Develop and sustain client connections on each collaboration that outcomes in quantifiable client esteem.
Invest wholeheartedly in conveying extraordinary help in a pleasant climate that celebrates acknowledgment, as well as a lively, speedy and different culture
Meet and surpass quality objectives, consistence guidelines and efficiency targets
Record fundamental data, for example, installment subtleties, Clients change of subtleties, change of address and travel warnings
Explore PC frameworks and applications to support our Clients, and empower them to take full advantage of our on the web and portable stages

Required Abilities:

Exhibit individual greatness by staying positive in tough spots.
Show an energy to serve by conveying remarkable help in each cooperation with our clients.
The capacity and strength to work in a speedy and dynamic climate as well as perform various tasks, utilizing different frameworks and computerized devices to support our clients.
Solid relational, correspondence, verbal, and composed abilities
Emphaticness to deal with troublesome discussions.
Superb exchange, impacting and creativity abilities.
Basic, logical, and ground breaking with critical thinking abilities, and solid scrupulousness.
Great relational abilities
Certainty to work in a crossover climate

Capabilities:

Essentially Senior Secondary School Graduate for new educational program; basically school level for old educational program
Something like 1 year BPO experience with CSAT/NPS as a measurement.
Ought to be right now accepting inbound calls.
Solid Client assistance experience exceptionally liked
Banking and Monetary experience is required.
Utilized up-and-comers are liked. Open to considering jobless applicants, gave the time of joblessness doesn’t surpass a half year from the objective beginning date.

Extra Subtleties:

Area: BGC Corporate Center 2, fifth Road corner 30th Road, Bonifacio Worldwide City, Taguig
Working environment Adaptability: All day. Should be managable to follow a mixture work game plan (nearby and telecommute)

Telecommute Prerequisites:

Should have something like 25 mbps web association plan/speed
Should have a private and calm region to work at home
American Express offers a phenomenal and different work space. Superior execution is compensated with target driven impetuses.
We back our partners and their friends and family with advantages and projects that help their all encompassing prosperity. That implies we focus on their physical, monetary, and emotional well-being through each phase of life.

Benefits include:

Cutthroat base pay rates
Extra impetuses
Support for monetary prosperity and retirement
Complete clinical, dental, vision, life coverage, and inability benefits (contingent upon area)
Adaptable working model with cross breed, nearby or virtual plans relying upon job and business need
Liberal paid parental leave approaches (contingent upon your area)
Free admittance to worldwide on location wellbeing focuses set up with attendants and specialists (contingent upon area)
Free and classified guiding help through our Solid Personalities program
Profession advancement and preparing open doors

American Express Remote Jobs Virtual Customer Care Professional

About the American Express Company:-

American Express is a global financial services company that has been operating for over 175 years. Founded in 1850, the company began as a transportation and express mail service. Over time, it expanded into various financial services, including credit cards, travel services, and insurance.

The Credit Card Revolution

American Express is most widely recognized for its credit cards. The company issued its first charge card in 1958, which was a significant departure from traditional cash-based transactions. The charge card, known as the American Express Green Card, offered a higher credit limit and more benefits than traditional credit cards.

In the 1960s, American Express introduced its iconic Centurion Card, often referred to as the “Black Card.” This exclusive card was initially only available by invitation and became a symbol of luxury and status.

Travel and Lifestyle Services

In addition to credit cards, American Express offers a range of travel and lifestyle services. These include travel booking, concierge services, and exclusive access to events and experiences. The company’s travel rewards programs have been particularly successful, providing cardholders with incentives to use their cards for travel purchases.

A Global Financial Services Company

American Express has a strong global presence, operating in many countries around the world. The company has partnerships with banks and other financial institutions to offer its products and services to a wide range of customers.

Challenges and Adaptations

Like any large corporation, American Express has faced challenges over the years. The company has had to adapt to changes in the financial industry, such as the rise of digital payments and the increasing competition from other credit card issuers.

Despite these challenges, American Express has maintained its position as a leading financial services company. The company’s focus on customer service, exclusive benefits, and strong brand recognition has helped it to remain competitive in a rapidly evolving market.

In conclusion, American Express is a global financial services company with a rich history dating back to the 19th century. The company is best known for its credit cards, including the iconic Centurion Card. In addition to credit cards, American Express offers a range of travel and lifestyle services. The company has faced challenges over the years but has continued to adapt and innovate to maintain its position as a leading financial services company.

American Express Remote Jobs Virtual Customer Care Professional