American Express Remote Jobs Virtual Customer Care Professional
Hiring Organization:- American Express
Post Name:- Hybrid Bilingual Customer Care Agent
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- Mex$80 – Mex$100/Hour
Locations:- Apodaca, Mexico
Full Job Description:
With the right backing, human beings and businesses have the strength to progress in top notch approaches. While you join crew Amex, you turn out to be a part of a global and diverse network of associates with an unwavering dedication to back our customers, communities and each different. Right here, you’ll study and develop as we help you create a career adventure that’s specific and significant to you with advantages, applications, and versatility that help you in my opinion and professionally. At American specific, you’ll be recognized on your contributions, management, and effect—each colleague has the opportunity to share in the company’s success. Together, we’ll win as a group, striving to uphold our organization values and effective backing promise to offer the sector’s satisfactory purchaser enjoy each day. And we’ll do it with the maximum integrity, and in an surroundings in which each person is seen, heard and looks like they belong.
How will you’re making an effect on this role?
- We are looking for individuals who are obsessed on developing unforgettable reports in every interplay and offering the nice answers to our Card members, primarily based on their potential to create a completely unique connection with humans thru empathy and negotiation talents.
- We stay up for maximize our services and advantages, with the aim of creating American explicit the visit card for our Card members and establishing their loyalty to the brand.
- Being able to connect to Card participants in a expert manner, that allows you to earn the right to provide and sale precise and personalized products and services, that meet their desires and exceeds their expectancies. Complying with rules, inner metrics and desires.
- If you relate to humans effortlessly, and display oral and written English/Spanish communication abilities, then this possibility is for you.
- Demonstrates the potential to evolve to regular change to satisfy character and enterprise wishes
- Analytical and trouble-fixing competencies with sturdy interest to detail to assume the wishes of our clients
- Responds properly to positive feedback from leaders and friends, using the comments to improve, taking possession and obligation for his or her actions
- Navigate multiple systems and digital equipment to service our clients
- Self assurance to paintings in a digital surroundings
- Schedule flexibility to paintings shifts: We provide carrier to our customers 24 hours a day, twelve months a 12 months (eight hour shift, availability required is 6am to 12am Monday to Sunday, 2 days off)
Compensations and advantages:
- As a patron Care professional at American explicit
- You may earn over $19,three hundred month-to-month, plus over incentives.
- There’s a 3-month paid training.
We additionally offer to all Amex colleagues in Mexico:
- Essential and minor health insurance, for our colleagues, their partners and dependents beneath 25 years vintage.
- This includes remedy repayment.
- Inhouse physicians, nutritionist and psychologists.
- Life insurance and a 401-k plan with guaranteed contributions from the organization.
- Paternal and maternal days off, above those mandated via law.
- 20 days of paid Christmas bonus.
- Casual dress Code.
“Our goal is to assure this is an area in which all colleagues are committed, have a voice inside the agency, and are capable of reach their full capacity. Due to the fact right here in AMEX, being your self subjects.”
This function may be challenge to extra background verification exams.
Favored qualifications:
Navigate more than one systems and digital equipment to provider our customers
Confidence to work in a digital surroundings:
Time table flexibility to paintings shifts: We provide service to our customers 24 hours a day, one year a 12 months
American Express Remote Jobs Virtual Customer Care Professional
Why Mexico Best for Job Seekers?
Mexico can be a good destination for job opportunities for several reasons. First, it has a large and diverse economy, with industries ranging from manufacturing and agriculture to tourism and technology. This means that there may be job opportunities in a variety of fields.
Additionally, Mexico has a relatively low cost of living compared to many other countries, which can make it an attractive destination for those looking to save money or stretch their budgets.
Mexico is also geographically close to the United States, which can make it a convenient location for companies that do business in both countries. This proximity can also provide opportunities for cross-border collaboration and career growth.
Finally, Mexico is known for its welcoming culture and vibrant lifestyle, which can make it an enjoyable place to live and work. Its warm climate, rich history, and diverse cuisine and culture can be appealing to those looking for a new adventure.
However, it’s important to note that the job market in Mexico can be competitive, and fluency in Spanish is often a requirement for many positions. It’s also important to research visa and work permit requirements before making any decisions about working in Mexico.
American Express Remote Jobs Virtual Customer Care Professional
