American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
Hiring Organization:- American Express
Post Name:- Field Account Development Dedicated Manager
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- Ksh20K-Ksh30K/Month
Locations:- Bissil, Kenya
American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
Full Job Description:
The sphere Account improvement devoted manager sits inside a geographical territory and is answerable for the retention and non-stop growth of our existing Kenya Small & Medium agency key consumer relationships. This involves having normal control of a defined portfolio of key current debts, figuring out the evolving desires of our customers, ensuring we maintain to serve those desires with our array of cash go with the flow and charge answers, to deepen our courting with these customers. The key measurements of success for this supervisor can be portfolio level account retention and volume growth.
American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
Process responsibilities
Planning (10 – 20% of time)
▪ discover debts that aren’t utilising the total phrases and advantages of their AXP commercial products and prioritize those customers, perceive pinnacle purchaser records and track possibility improvement in CRM database
Dating management (10 – 20% of time)
▪ Proactively reach out to clients to find possibilities, treat the purchaser until there’s a trade in consumer spend in alignment with growth or retention conversations
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▪ broaden customer particular value proposition, discover key steps (method and tactics) to fulfill quick and lengthy-term purchaser targets
Client solution (20 – 30% of time)
▪ Use consultative abilties to keep and develop the prevailing purchaser courting and notably grow price quantity (e.G., onboarding new companies, expanding present companies, including supplemental playing cards)
▪ keep a excessive level of know-how approximately American express merchandise, techniques (Underwriting, Line boom, purchaser Financials, Pricing, contract), key internal companions (chance, UWA, PPI) and gear (ONE.Pressure, C360)
Negotiate and near (20 – 30% of time)
▪ are seeking opportunities to up-promote and cross-sell commensurate with the needs of the client
▪ companion intently with Tele committed Portfolio Account development and Tele Strategic growth groups when a phone-controlled patron requires a face-to-face go to
▪ solution purchaser inquiries and produce in technical sales and product specialists to guide technical implementation
Compliance (a hundred% of time)
▪ make sure all factors of the yank express Code of behavior, and our income Practices policies, general, and techniques, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
Expertise and abilities
Dating management
▪ sturdy client courting building capabilities to observe thru and inspire clients to act
Consultative promoting
▪ correctly identifies purchaser desires to configure answers that address consumer necessities and deliver fee
Closing
▪ Overcomes objections and resistance to proposed answers with key client selection makers
Have an effect on & persuasion
▪ uses appropriate interpersonal patterns and communique techniques to advantage popularity for products and/or services
Demonstrating value
▪ Proactively and constantly demonstrates the value of partnering with American express
Outcomes awareness
▪ Demonstrates a competitive, fantastic attitude, speedy adapts to exceptional situations, and recovers from setback
Marketplace, industry, & product understanding
▪ is aware at a tactical level marketplace/enterprise key competitors, challenges, terminology, technology, trends, and regulation
Attributes
▪ excessive mastering agility
▪ Intellectually curious
▪ Collaborative and boom mind-set
▪ private accountability
▪ Compliance centered
Enjoy
▪ Bachelor’s diploma favored
▪ super income enjoy, 3 – 5 years minimal
▪ experience partnering with clients across numerous markets / industries
▪ enjoy in a relatively-regulated enterprise
American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
Why Kenya For Job?
There are several reasons why Kenya may be a good option for job seekers. Here are some of them:
- Growing Economy: Kenya has one of the fastest-growing economies in the region, with a projected growth rate of 5.5% in 2022, which presents numerous job opportunities in various sectors.
- Strategic location: Kenya’s location in East Africa makes it a hub for trade and business, and as such, it attracts investors from all over the world, creating a need for skilled professionals in various fields.
- A young and educated population: Kenya has a large, young, and well-educated population, which means there is a good supply of skilled professionals for various industries.
- Diversity in industries: Kenya has a diverse economy, with various industries such as agriculture, tourism, manufacturing, and technology, providing a broad range of job opportunities for different professionals.
- Improving infrastructure: Kenya is investing heavily in infrastructure development, such as roads, ports, and airports, which not only facilitates business but also opens up new opportunities in the construction and engineering sectors.
Overall, Kenya offers a range of job opportunities, a growing economy, and a favorable business environment, making it an attractive destination for job seekers.
American Express Remote Jobs In Kenya #Get-Job-Now ( Field Account Development Dedicated Manager )
