american.express.remote jobs, amex virtual customer service… SVU

Hiring Organization: American Express

Post Name:- Customer Service Analyst

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₱41000/Year

Locations:- Philippines

Company Overview:

At American Express, you’ll be perceived for your commitments, authority, and effect — each associate has the potential chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. Furthermore, we’ll do it with the highest level of trustworthiness, and in a climate where everybody is seen, heard and feels like they have a place. american.express.remote jobs, amex virtual customer service… SVU

Join Group Amex and we should lead the way together.

BU and Hurl Portrayal:

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Client Satisfaction Organization (CFN) group conveys uncommon back-end client care administrations to Card individuals by giving arrangements On layaway Equilibrium Discounts, Compromise and Remediation, Support and Participation Prizes. Our point is to convey the world’s best client experience consistently by settling Card Individuals requests actually. american.express.remote jobs, amex virtual customer service… SVU

Motivation behind the Job:

The occupant will be answerable for handling Card Part Record Support, requests of Credit Equilibrium Solicitation, Express Money, Compromise and Remediation and Enrollment Awards for US Market. Brief Treatment of client demands for Purchaser Clients inside determined time periods. Proper assessment of Credit Equilibrium Discount demands by dissecting accessible Data, and towards avoidance of misfortunes to the Organization american.express.remote jobs, amex virtual customer service… SVU

What will you make a mean for in this job?

Give practical skill and continuous help to tasks and cross utilitarian drives
Handle support related inquiries like equilibrium, proclamation, APR and other upkeep demands with trustworthiness and inside indicated time spans.
Answer all client questions in an opportune and exhaustive way keeping Client first ethos.
Convey to the Partners, Client and Investor measurements according to objectives.
Feature issues through criticism and suggest changes in work processes, methods, administration levels, in view of client requests to address their issues and guarantee quality assistance is constantly given. american.express.remote jobs, amex virtual customer service… SVU
Guarantee adherence to quality and consistence rules.
Support any new drives in the directorate
Offset client interests with the interests of American Express. american.express.remote jobs, amex virtual customer service… SVU
Impart actually, oral and written to distinguish and archive fundamental data

Least Capabilities:

Any Alumni, with least 2-3 Years of involvement with Back-end Activities.
Should be a cooperative person, adaptable, versatile, and trustworthy; great relational abilities are required
Ready to focus on and function admirably under tension, with specific tender loving care.
Solid critical thinking abilities
Agreeable with Organization Strategies and Techniques american.express.remote jobs, amex virtual customer service… SVU
Capable with Microsoft Succeed and Word
Great Show abilities
Great client care abilities are an unquestionable necessity, including predominant composed and verbal interchanges abilities