American Express Remote Jobs, American Express Virtual Assistant In Italy ( Junior Customer Care Professional )
Hiring Organization:- American Express
Post Name:- Junior Customer Care Professional
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- €15 – €25/Hour
Locations:- Bagnatica, Italy
American Express Remote Jobs, American Express Virtual Assistant In Italy ( Junior Customer Care Professional )
Full Job Description:
The position of Junior customer Care professional includes the management of inbound calls of yankee explicit customers. The goal is to satisfy and exceed consumer expectations and provide a excessive nice consulting carrier in compliance with company standards and targets.
Anyone of our customer Care specialists represents the yank specific logo. They may be problem solvers and courting builders.
American Express Remote Jobs, American Express Virtual Assistant In Italy ( Junior Customer Care Professional )
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It’s not possible to listing the whole lot you’ll do here because every consumer is one of a kind. However a few matters are clear, you’ll:
- reply quick and appropriately to patron questions and problems.
- offer clients precise answers.
- force the best stages of customer pride and engagement.
- advocate new ways to improve procedures and purchaser care.
The a hit candidates will carry:
- A ardour for customer service with splendid listening and courting constructing abilties.
- strong verbal conversation and engagement abilities: professional, clear and friendly.
- group gambling spirit, while capable of take initiative and work independently.
- Self-stimulated and advantageous philosopher, creative and analytical.
- capacity to preserve a extensive quantity of product records, rules and procedural recommendations.
- potential to respond professionally to adverse situations in a compelled surroundings, making short and accurate selections when confronted with troubles including heavy name volumes, device problems and other demanding situations.
- efficient and effects targeted. Confident in giving and receiving comments and in working to set goals.
- preceding experience in telemarketing or a call center environment is beneficial but not critical.
- Willingness to work in a shift pattern.
- further to Italian a great degree of English understanding may be considered a plus.
American Express Remote Jobs, American Express Virtual Assistant In Italy ( Junior Customer Care Professional )
Why Italy Best for Job Seekers?
There are several reasons why someone may consider Italy for a job:
- Job opportunities: Italy has a diverse economy with a range of industries, including fashion, tourism, and manufacturing. This provides job opportunities for people with various skills and backgrounds.
- Quality of life: Italy is known for its beautiful landscapes, rich history, and cultural heritage. It offers a high quality of life with good healthcare, education, and social welfare systems.
- Work-life balance: In Italy, there is a strong emphasis on work-life balance. Many companies offer flexible working hours, and it is common for employees to take long breaks during the day to enjoy a leisurely lunch or spend time with family and friends.
- Language: Italian is a beautiful language that is widely spoken in Italy. If you are interested in learning a new language, Italy offers an immersive environment where you can practice your language skills every day.
- Career development: Working in Italy can offer opportunities for career development, networking, and gaining valuable international experience. It can also help you to develop new skills and broaden your horizons.
Overall, Italy can be a great destination for those seeking job opportunities, a high quality of life, and a unique cultural experience.
American Express Remote Jobs, American Express Virtual Assistant In Italy ( Junior Customer Care Professional )
