American Express Customer Service Jobs Mexico
Hiring Organization:- American Express
Post Name:- Customer Care Professional
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $350 – $500/Per Month
Locations:- Churubusco, Mexico
Full Job Description:
You Lead the Way. We Have You Covered.
With the right sponsorship, individuals and organizations have the ability to advance in staggering ways. At the point when you join Group Amex, you become piece of a worldwide and different local area of partners with an unfaltering obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is novel and significant to you with advantages, projects, and adaptability that help you by and by and expertly.
At American Express, you’ll be perceived for your commitments, administration, and effect — each partner has the valuable chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. What’s more, we’ll do it with the greatest possible level of honesty, and in a climate where everybody is seen, heard and feels like they have a place.
Join Group Amex and how about we lead the way together.
American Express reevaluated the worldwide help insight by embracing an overhauling reasoning which develops associations with clients. Our exceptional adjusting reasoning, Relationship Care® puts energy to serve – and individual character – at the focal point of each and every client collaboration, setting out a freedom to convey worth to our clients while extending associations with our organization.
Our novel adjusting reasoning, Relationship Care® puts your enthusiasm to serve – and your character – at the focal point of each and every client association, setting out a freedom to convey worth to our clients while developing associations with our organization. American Express Client Care Experts convey remarkable consideration by expeditiously and precisely answering client requests. Client Care Experts endeavor to make it simple to work with us, settling client issues, while praising their worth to us. As a Client Care Proficient, you will be liable for assessing and investigating account data and prescribing fitted answers for our clients, building up the advantages of enrollment by giving significant offers that develop client commitment with our items and administrations.
- What might you do consistently as a Client Mind Proficient?
- Convey remarkable client care by answering inquiries concerning client accounts in a quick moving, organized client care climate
- Assess and break down account data and prescribing fitted answers for our clients, supporting the advantages of participation by giving applicable offers that develop client commitment with our items and administrations.
- Resolve item or administration requests by posing examining inquiries, deciding the reason for the issue; choosing and articulating the best answer for drive brand promotion
- Adherence to quality and consistence rules
- Report vital record data and proposition custom arrangements that benefit the client
- Develop and sustain client connections on each association that outcomes in quantifiable Client esteem
- Convey phenomenal outcomes estimated by consumer loyalty, adequacy, proficiency and quality
Capabilities:
- Ought to have a base 2 years of BPO work insight.
- Ought to have basically an extended period of voice account insight from the latest organization joined
- Effective in past work (superior worker)
- Four year certification, partner degree, school students might apply
Favored Insight
- Have been estimated on Client VOC (Voice of Client) or NPS (Net Advertiser Score), as well as AHT (Normal Taking care of Time) from the latest organization joined
- Competitors with related knowledge in B2B and B2C overhauling would be liked
- Premium client care insight or potentially deals insight, enthusiastically for building client unwaveringness through outstanding tuning in and relationship building
- Deals insight (Worth age/consultative selling) is an or more
Why Mexico For Job?
There are several reasons why the Mexico can be a great destination for job seekers:
- Strong economy: The Mexico has a strong and diverse economy, with many sectors offering job opportunities. It has a stable and well-regulated financial sector, a thriving technology industry, and a growing service sector.
- Cultural diversity: The Mexico is a multicultural country, with people from all over the world living and working there. This creates a diverse and inclusive workplace environment, with opportunities to learn about different cultures and ways of working.
- English language: English is the language of business and international communication, and the Mexico is an English-speaking country. This makes it easier for non-native English speakers to communicate and work effectively in a professional environment.
- Access to talent: Many companies in the Mexico are actively looking to recruit talented individuals from around the world. This means there are many job opportunities available for skilled workers in a variety of industries.
- Quality of life: The Mexico has a high standard of living, with excellent healthcare, education, and transport systems. It also offers a rich cultural experience, with many museums, galleries, and historic sites to explore.
Overall, the Mexico can be a great place to work for those seeking a challenging and rewarding career in a vibrant and diverse environment
