American Express Customer Service Job

Hiring Organization:- American Express

Post Name:- Assistant Manager

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- K80.000 – K90.000/Per Month

Locations:- Central, Kenya

Full Job Description:

You Lead the Way. We Have You Covered.

With the right support, individuals and organizations have the ability to advance in fantastic ways. At the point when you join Group Amex, you become piece of a worldwide and different local area of partners with an unfaltering obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is special and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, administration, and effect — each partner has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. What’s more, we’ll do it with the greatest possible level of uprightness, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.

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As advertisers at perhaps of the most notable brand on the planet, we assume a significant part in building bona fide associations with clients who influence life and business all over the planet. Here, innovativeness and enlivened narrating consolidate with strong information based promoting and hyper-customized computerized correspondence to make a veritable human association that drives business results. As a piece of our assorted local area of advertisers, you can have a broadness of various promoting encounters and do basically anything from interfacing independent ventures to new clients to uncovering experiences that motivate the fate of installments. Make a unique profession while taking care of business that is important for individuals and organizations all over. Track down your put in promoting on #TeamAmex.

What will you make a mean for in this job?

Answerable for the methodology, guide, and element meaning of an item or product offering which incorporates –
Conceptualize, plan and execute showcasing procedures to convey item income development, portion of the overall industry development and item benefit enhancements.
Driving new participation benefits upgrades (counting defense and retirement) through grasping business sector elements, serious climate, innovative progressions, client inclinations and portfolio investigation.
Lead research, perform investigation to give experiences and suggestions to settle business issues (for example more slow than estimate development rate and so on) and meet business KPIs.
Laying out and overseeing organizations and collusions with key accomplices, vendors and specialist co-ops.
Advancement of new chances to assemble outside associations with brands, dealers and specialist organizations for acquisitions/showcasing associations/occasions improvements.
Track and drive improvement to key measurements like item procurement and utilization, consumer loyalty and post-examination of occasions/promoting efforts.
Being answerable for directing item preparing and guarantee item data on different correspondences channels is constantly kept refreshed.
Give week by week, month to month and yearly announcing
Carry out and oversee item cycles to guarantee consistence to mark necessities and most extreme productivity among groups and interior partners
Promoting, guaging, planning and benefit and misfortune (P&L) obligations.

Capabilities

The job requires an imaginative and vital scholar with understanding and involvement with the Cards business. The effective up-and-comer ought to have no less than 2 years of important working involvement in a demonstrated history in conveying business results and strong methodology conceptualization to execution experience.
Required characteristics:
Strong authority characteristics with the capacity to work with and discuss obviously with individuals from all levels.
Have solid undertaking the board abilities with the capacity to focus on and deal with various activities, crusades and/or occasions at the same time.
Ready, proactive, incredibly conscientious with an imaginative streak to carry new points of view to the portfolio.
Confident and driven person with tirelessness and will to succeed.
Solid critical thinking abilities – approaches issues with a normal, arrangement situated outlook and the capacity to practice rationale and great judgment to give the proper result.
Versatile, clever and can move needs rapidly in a speedy climate.
Flexible as a cooperative person and individual giver, free and has solid hard working attitudes and honesty.
Individual ought to likewise have a regard for cutoff times without repaying on nature of work.
Incredible relational abilities – compose well, talk persuasively, and are happy with introducing to senior authority.
Careful regard for subtleties and trust that anything valuable, merits doing well – each and every time.

Why Kenya For Job?

There are several reasons why the Kenya can be a great destination for job seekers:

Strong economy: The Kenya has a strong and diverse economy, with many sectors offering job opportunities. It has a stable and well-regulated financial sector, a thriving technology industry, and a growing service sector.
Cultural diversity: The Kenya is a multicultural country, with people from all over the world living and working there. This creates a diverse and inclusive workplace environment, with opportunities to learn about different cultures and ways of working.
English language: English is the language of business and international communication, and the Kenya is an English-speaking country. This makes it easier for non-native English speakers to communicate and work effectively in a professional environment.
Access to talent: Many companies in the Kenya are actively looking to recruit talented individuals from around the world. This means there are many job opportunities available for skilled workers in a variety of industries.
Quality of life: The Kenya has a high standard of living, with excellent healthcare, education, and transport systems. It also offers a rich cultural experience, with many museums, galleries, and historic sites to explore.

Overall, the Kenya can be a great place to work for those seeking a challenging and rewarding career in a vibrant and diverse environment.