American Express Customer Remote Service Job Kenya

Hiring Organization:- American Express

Post Name:- Customer Care Professional

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- KES6000 – KES8000/Per Month

Locations:- Mombasa, Kenya

Full Job Description:

You Lead the Way. We Have You Covered.

With the right support, individuals and organizations have the ability to advance in unimaginable ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with an unfaltering obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is exceptional and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

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At American Express, you’ll be perceived for your commitments, administration, and effect — each partner has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. Furthermore, we’ll do it with the greatest amount of honesty, and in a climate where everybody is seen, heard and feels like they have a place.

Join Group Amex and we should lead the way together.
Significant, compensating work performed with honesty. Here’s only some of what you’ll do in this job:
Convey a-list client care, while answering Client requests and concerns by means of different channels (calls, messages)
Fabricate significant associations with our Clients through a consultative methodology, figuring out their current and future necessities, giving first contact goal and arranging a positive result for the Client and American Express
Upgrade our clients’ insight by distinguishing chances to offer items in light of our Cardmembers’ requirements
Meet and surpass quality objectives, consistence guidelines and efficiency targets
Explore PC frameworks and applications to support our Clients, and empower them to take full advantage of our on the web and portable stages
Record essential data, for example, installment subtleties, Clients change of subtleties, change of address and travel notices
Re-focus on and adjust to a consistently changing climate

Favored Abilities:

Exceptional profession venture molded by your ability and interest
Exhibit individual greatness by staying positive in tough spots
Show an energy to serve by conveying exceptional help in each connection with our Clients
The capacity and flexibility to work in a quick moving and dynamic climate as well as perform various tasks, utilizing different frameworks and computerized devices to support our Clients
Solid relational, correspondence, verbal and composed abilities
Emphaticness to deal with troublesome discussions
Magnificent exchange, impacting and genius abilities
Basic, scientific and ground breaking with critical thinking abilities, and solid scrupulousness
Certainty to work in a virtual climate

Why Kenya For Job?

There are several reasons why the Kenya can be a great destination for job seekers:

Strong economy: The Kenya has a strong and diverse economy, with many sectors offering job opportunities. It has a stable and well-regulated financial sector, a thriving technology industry, and a growing service sector.
Cultural diversity: The Kenya is a multicultural country, with people from all over the world living and working there. This creates a diverse and inclusive workplace environment, with opportunities to learn about different cultures and ways of working.
English language: English is the language of business and international communication, and the Kenya is an English-speaking country. This makes it easier for non-native English speakers to communicate and work effectively in a professional environment.
Access to talent: Many companies in the Kenya are actively looking to recruit talented individuals from around the world. This means there are many job opportunities available for skilled workers in a variety of industries.
Quality of life: The Kenya has a high standard of living, with excellent healthcare, education, and transport systems. It also offers a rich cultural experience, with many museums, galleries, and historic sites to explore.

Overall, the Kenya can be a great place to work for those seeking a challenging and rewarding career in a vibrant and diverse environment.