Alaska Airlines Customer Support Jobs (Work From Home Jobs) – Remote

Company: Alaska Airlines

Industry: Private

Employment Type:- Full Time

Work Hours:-  8 Hours

Locations:- USA

Full Job Description:-

The Group

From our call communities or their homes, contact focus and reservations specialists handle everything from pressing itinerary changes to mileage plan grant travel. Our representatives are out-of-the-container scholars who connect every visitor collaboration with generosity. We need to hear from you on the off chance that you can be inviting to individuals from varying backgrounds, think and react quickly, and deal with an adaptable timetable. Consequently, you’ll get a serious all out remunerations bundle, proficient improvement open doors, and different advantages that are undeniably intended to take you puts.

Job Outline

The Client Care Agent is answerable for settling level I visitor requests, grievances, and solicitations for help at The Frozen North Carriers and Skyline Air. As an individual from the Client Care group, this singular giver job conveys better client assistance than our visitors by offering precise data and imaginative goals.

Key Obligations

Gives better client support than visitors of Gold country Carriers and Skyline Air by offering precise data and imaginative goals to client requests, protests, and demands for help.

Liable for level I Client Care exercises:

  • Handles approaching calls/talks from clients in a brief and gracious way.
  • Handles composed correspondence with clients and different offices on a case by case basis
  • Explores and settle client issues, keeping precise records of cooperations.
  • Heightens complex calls requiring a more significant level of issue goal to Client Care Delegate II or Client Care Subject matter experts.
  • Advances key associations by instructing clients about The Frozen North Aircrafts’ advertising advancements and program benefits.
  • Keeps up with records of client objections and reports that data to the proper divisions for amendment.
  • Distinguishes issues basic to site activity and reports them to the Manager.
  • Passes information on to clients of The Frozen North Aircrafts’ administrations and items including the Mileage Plan program and alaskaair.com.
  • Work Explicit Experience, Schooling and Abilities

Required

  • At least 1 year of client support insight.
  • Experience with web applications (e.g., Chrome, Web Pilgrim, Firefox, and so on.).
  • Brilliant client assistance abilities (e.g., verbal, composed, tuning in).
  • Excited and ready to assume a significant part in assisting with holding visitors of The Frozen North Carriers and Skyline Air.
  • Capability with Microsoft Office applications (e.g., Word, Succeed. PowerPoint, and Viewpoint).
  • Composing rate of no less than 25 WPM.
  • Capacity to arrange and perform multiple tasks to settle complex authoritative difficulties.
  • Capacity to explore different difficulties while settling client concerns.
  • Capacity and eagerness to telecommute, including:
  • Should lay out and keep up with assigned workspace inside Washington state.
  • Should keep a devoted phone line and rapid, permanently set up web association without regard to claim.
  • Least association speeds should be met.
  • In-office time is expected for beginning preparation as well as occasionally from that point.
  • Capacity and ability to show up on Saturday or Sunday and occasions on a case by case basis.
  • Capacity to impart in English.
  • Least age of 18.
  • Should be approved to work in the U.S.
  • Secondary school confirmation or same.

Liked

  • Saber/Picture and PC experience (Windows climate).
  • Deals and advertising experience.
  • Information on the operations of the alaskaair.com site, including content, route, communication with different frameworks, and so forth.
  • Work Explicit Authority Assumptions
  • Encapsulate our qualities to claim wellbeing, make the best decision, be compassionate, convey execution, and be noteworthy.
  • Beginning Rate
  • Absolute Rewards
  • Gold country Carriers and Skyline Air pay and advantages can differ by organization, area, number of routinely booked hours worked, length of business, and work status.
  • Free backup travel honors on The Frozen North Carriers and Skyline Air
  • Extensive prosperity programs including clinical, dental and vision benefits
  • Liberal 401k match program
  • Quarterly and yearly extra plans
  • Liberal occasion and took care of time
  • For more data about Gold country/Skyline Complete Rewards if it’s not too much trouble, visit our vocation site and view benefits.

Work Type All day

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FLSA Status Non-Excluded

Equivalent Business Opportunity We are pleased to be an Equivalent Work An open door (EEO) and Governmental policy regarding minorities in society (AA) manager that is focused on variety, value, and consideration. We make a positive move to guarantee equivalent chance for every certified candidate and workers and don’t separate in light of race, variety, religion, sex (counting pregnancy, labor, regenerative wellbeing choices, or related ailments), sexual direction, orientation personality, orientation articulation, public beginning, age, safeguarded veteran or handicap status, hereditary data (counting family clinical history), political perspectives or action, or other lawfully safeguarded qualities.

We likewise think about qualified candidates with criminal narratives, predictable with appropriate government, state, and neighborhood regulation. We might utilize your data to keep up with the security and security of The Frozen North Carriers and Skyline Air, its representatives, and others as required or allowed by regulation. In the event that you might want to see a duplicate of our governmental policy regarding minorities in society plans, if it’s not too much trouble, finish up an AAP Review Solicitation Structure. Minorities, ladies, LGBTQIA+, workers, veterans, and people with inabilities are urged to apply.

Alaska Airlines Customer Support Jobs (Work From Home Jobs) – Remote

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