Aetna Customer Service Jobs Remote, Aetna Employment #Get-Job-Now ( IT Customer Service Analyst )
Hiring Organization:- Aetna
Post Name:- IT Customer Service Analyst
Qualifications:- Graduate
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $20-$30/hour
Locations:- Rhode Island, USA
Full Job Description:
As a CVS fitness IT customer service Analyst, you may offer faraway stage 2 technical guide to CVS fitness Colleagues and clients. Technical assist will encompass reading, diagnosing, and imposing fixes remotely which aids within the short and effective resolution of escalated issues. As a degree 2 Agent, you may be chargeable for coping with high priority, excessive visibility business vital outages and escalations. Degree 2 dealers can be anticipated to provide guidance and aid inside the development and development of level 1 Helpdesk dealers. This function will require close collaboration with management, help groups, Colleagues, and level 1 Helpdesk agents.
Aetna Customer Service Jobs Remote, Aetna Employment #Get-Job-Now ( IT Customer Service Analyst )
Additional duties encompass:
- potential to prioritize and quickly resolve technical issues.
- always adheres to described assist desk approaches and techniques.
- fairly analytical wondering & hassle-solving abilities.
- continues an advanced stage of know-how for supported merchandise and aid rules
- chargeable for deploying software program using computerized tools
- powerful, supportive, and responsive crew participant that could collaborate to clear up complicated troubles.
- extraordinary customer service ethic with capability to communicate with and teach non-technical audiences on software program and structures use
- ability to adapt quick to new technologies and converting enterprise requirements.
- demonstrated capability to quick learn new programs, tactics, and tactics
- independent judgment and initiative
- relaxed underneath high-strain and reveals the poise to consciousness in a fast-paced environment.
- regular and dependable attendance.
- outstanding oral and written conversation talents.
- carry out all responsibilities of this role while constantly imparting a nice and professional example for the rest of the team and the organisation.
Required qualifications
- 3+ years of technical assist revel in in an IT Helpdesk surroundings.
- 3+ years of proven experience with home windows running systems, Microsoft workplace Suite, Networking/VPN, lively listing, MFA.
Desired qualifications
- CompTIA certifications are preferred however not required.
- Revel in handling/escalating business critical calls
Aetna Customer Service Jobs Remote, Aetna Employment #Get-Job-Now ( IT Customer Service Analyst )
Why United states Best for Job Seekers?
USA is considered a great place for job seekers:
- Diverse Job Opportunities: The United States is a large and diverse country with a thriving economy. As a result, there are plenty of job opportunities across various industries and sectors, making it an attractive destination for job seekers.
- High Wages: The US has one of the highest minimum wages in the world, which means that even entry-level jobs can provide a decent income. Additionally, many jobs offer competitive salaries and benefits packages.
- Business-Friendly Environment: The US has a business-friendly environment, with policies that encourage entrepreneurship and innovation. This has led to the creation of many successful startups and small businesses, which in turn has created job opportunities.
- Educational Opportunities: The US is home to many prestigious universities and colleges that offer world-class education and training programs. This has led to a highly skilled and educated workforce that is attractive to many employers.
- Strong Economy: The US has one of the largest and most stable economies in the world. Despite occasional downturns, it generally offers a stable job market, with low unemployment rates.
However, it’s worth noting that the job market can vary depending on the region, industry, and individual circumstances. While the US may be a great place for job seekers in general, it may not be the best fit for everyone.
Aetna Customer Service Jobs Remote, Aetna Employment #Get-Job-Now ( IT Customer Service Analyst )
