Leggett & Platt Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Leggett & Platt
Description:
Leggett & Platt Remote Jobs Customer Support Jobs
Qualifications, Knowledge, Education & Experience:
Must be at least 18 years of age to perform this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities:
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Responds to customer requests and questions regarding service, product, and account information and resolves customer complaints through analysis and follow-up.
Develop processes and procedures for obtaining timely and accurate customer feedback.
Manage the flow of shipping tickets; including copying and sending to the appropriate parties
Communicates orders with production control and the warehouse to help insure timely and accurate delivery, and follow up on orders shipped if requested by customer or sales force, including back orders
Corresponds with sales, manufacturing and quality regarding issues with received customer complaints, inquiries, orders and concerns
Act as back-up to production control clerk and cross training as required, to stay current.
Participate and encourage participation in the Continuous Significant Improvement Quality Process.
Maintain professional and technical knowledge by attending educational workshops; bench-marking professional standards; reviewing professional publications and establishing personal networks
Monitor all internal systems for accuracy and compliance while insuring the disciplines necessary to achieve Company goals, strategic plans and expectations
Requires integrity, independent action, originality, evaluation and judgment
Maintain the highest level of confidentiality regarding sensitive information and/or records
Other duties as assigned
Education:
Certificate or A.A. from college or technical school
Experience:
1-2 years business to business (B2B) customer service experience or training, or equivalent combination of education and experience
Leggett & Platt Remote Jobs Customer Support Jobs
About the Leggett & Platt Company:-
Leggett & Platt, Inc. is a diversified manufacturer that produces a wide range of engineered components and products found in many homes and automobiles. Founded in 1883 and headquartered in Carthage, Missouri, USA, the company has a substantial presence in the United Kingdom. The company’s UK operations are part of its global network, supporting its position as a leader in various market segments.
Leggett & Platt operates through numerous business units categorized into four main segments: Residential Products, Industrial Products, Furniture Products, and Specialized Products. The UK operations contribute significantly to the company’s growth, particularly in the Residential and Furniture Products segments. These segments include bedding components, furniture hardware, and related products that are essential to manufacturers of finished goods.
The company’s success in the UK can be attributed to its commitment to innovation, quality, and customer service. Leggett & Platt continuously invests in research and development to enhance product performance and meet the evolving needs of its customers. Their UK facilities are equipped with advanced manufacturing technologies, ensuring high standards of production and efficiency.
In addition to manufacturing, Leggett & Platt in the UK focuses on sustainability and corporate responsibility. The company aims to minimize its environmental footprint through efficient use of resources, waste reduction, and sustainable practices across its operations. This commitment to sustainability aligns with the increasing demand for environmentally responsible products in the UK market.
Overall, Leggett & Platt’s operations in the United Kingdom are a crucial part of its global strategy, contributing to its reputation as a trusted supplier of high-quality, innovative products. Through continuous improvement and dedication to customer satisfaction, the company maintains its competitive edge in the diverse markets it serves.
Leggett & Platt Remote Jobs Customer Support Jobs
Leggett & Platt Remote Jobs Customer Support Jobs – SarkariVaccancy
