Frontier Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Frontier Communications

Description:

Frontier Remote Jobs Customer Support Jobs

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Duties include, but are not limited to, the following:
Driving: Frequent
Travel: Moderate
Install and maintain inside wire for residential/business broadband (HSI/Video) service
Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
Place aerial and buried plant and service drops
Navigate web, set up Business/Residential computers and demonstrate to customers
Support and actively participate in the promotion of Company products and services
Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
Frontier Remote Jobs Customer Support Jobs

Qualifications
High School Diploma or equivalent
Experience in telecommunications installation and maintenance
Basic keyboard and software skills
Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
Must complete company provided training and demonstrate ability to complete full installs
Ability to work independently and desire to work ‘face-to-face’ with customer
Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
Valid driver’s license and satisfactory driving record; CDL preferred
Must be available for flexible scheduling, holidays, after hours and call-outs
TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy

Frontier Remote Jobs Customer Support Jobs

About the Frontier Communications Company :

Frontier Communications Corporation is an American telecommunications company that provides internet, television, and telephone services. The company was founded in 1935 and is headquartered in Norwalk, Connecticut. Frontier serves primarily rural and suburban areas in 25 U.S. states, offering a range of services that includes broadband internet, digital TV, and voice communication.

Frontier Communications has a significant presence in the United States, but it does not have operations in the United Kingdom. The company’s business model focuses on providing services in less densely populated areas, aiming to bridge the digital divide by offering high-speed internet in regions where it may be less profitable for larger telecommunications companies to operate.

Frontier has faced challenges over the years, including financial difficulties and customer service issues. In April 2020, the company filed for Chapter 11 bankruptcy to restructure its debt. Despite these challenges, Frontier continues to work on expanding its fiber-optic network to deliver faster and more reliable internet services to its customers.

In the context of the United Kingdom, the telecommunications market is dominated by companies like BT Group, Virgin Media, Sky, and TalkTalk. These companies offer a wide range of services similar to those provided by Frontier in the U.S. However, there is no direct presence of Frontier Communications in the UK market.

In summary, Frontier Communications is a U.S.-based telecom company with no operations in the UK. It focuses on serving rural and suburban American markets, providing essential communication services and working towards expanding its fiber-optic network despite facing significant financial challenges.

Frontier Remote Jobs Customer Support Jobs

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