Lam Research Support Member Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Lam Research
Description:
Lam Research Support Member Jobs
Technical
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Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems.
Key field support role for Beta sites, evals or first in fab installations.
Field owner to drive and resolve process/system for related escalations and quality investigations.
Setup and complete experiments, collect data, generate and analyze reports for both internal and external distribution and provide recommendations. Develop processes for new applications at customer sites on existing Lam equipment.
Define roadmaps to meet requirements, goals and milestones for new technology process supporting existing processes, correcting process deviations through root cause analysis.
Develop new or modified processes, define best known method process recipes, and work closely with the hardware engineering team to define chamber requirements and characterize hardware designs that meet customer performance requirements.
Design statistical experiments and analyze results to optimize device architecture and/or process modules to ensure the identification and resolution of process and defect issues and communicate results across the organization.
Deliver robust solutions to development needs in conjunction with development engineering groups.
Provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
Present technical and marketing materials to a high standard.
Any other duties as assigned by the immediate supervisor.
Lam Research Support Member Jobs
Other Job Responsibilities
Customer Relation
Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified.
Work closely with customer to understand customer issues and demands.
Initiate process projects and manage customer and product group to drive to closure.
Leadership
May own customer/site KPIs. Provides technical instruction and leadership on installs, repairs, operations and calibration. Coordination of application of new procedures.
May provide on-site instruction to sub-contractors and customers.
Work closely with FSE on complex problems which impact process output
Defines general engineering approaches as well as specific solutions.
May execute fundamental engineering design and analysis with supervision.
Coordinates statistical analysis of failure rates and develops CIP
Provides input to Lam Management on the strengths, weaknesses, opportunities and threats of and for Lam products
Works closely with Field Service, Tech Support, Sales and Corporate Engineering as well as customers to understand customer issues and demands in order to anticipate and report those to set objectives and procedures to achieve the need.
Advises to effect design changes. Regularly contributes to key technical solutions, technology and process development. Monitors/analyses equipment performance trends.
Lam Research Support Member Jobs
Minimum Qualifications
PhD in Electronics, Chemistry, Physics, Material Science or related field with 3+ years of work experience; or
MS with 6+ years of work experience; or
BS with 4+ years of work experience
Work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
Exercise good judgment in selecting methods, techniques and evaluation criteria for obtaining desired results and addressing difficult engineering issues.
Preferred Qualifications
Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously and ability to react to shifting priorities to meet business needs and deadlines
Excellent people skills with demonstrated ability to work effectively and efficiently with diverse teams, customers, internal and external partners
Collaboration / Matrix environment mindset
Excel, PowerPoint
Lam Research Support Member Jobs
About the Lam Research Company :
Lam Research Corporation is an American multinational corporation specializing in semiconductor manufacturing equipment. Founded in 1980 and headquartered in Fremont, California, the company designs, manufactures, markets, and services semiconductor processing equipment used in the fabrication of integrated circuits.
The company has a significant global presence, including operations in the United Kingdom. Lam Research UK, part of the broader Lam Research Corporation, supports the semiconductor and microelectronics industries within the region. The UK branch is integral to the company’s European operations, providing sales, services, and technical support to customers across the continent. The presence of Lam Research in the UK strengthens the company’s ability to serve leading semiconductor manufacturers and emerging technology firms, fostering innovation and growth in the high-tech sector.
Lam Research UK’s activities align with the corporation’s broader mission to drive semiconductor technology advancements. The equipment and services offered by Lam Research are critical for various stages of semiconductor production, including wafer fabrication, etch, deposition, and cleaning processes. These tools enable the development of smaller, faster, and more efficient microchips, essential for various applications ranging from consumer electronics to automotive systems and advanced computing.
By maintaining a presence in the UK, Lam Research ensures that it can deliver timely and localized support to its European customers, enhancing its ability to meet the evolving needs of the semiconductor industry. The company’s commitment to innovation and customer satisfaction underscores its role as a key player in the global semiconductor equipment market, contributing to technological progress and economic development within the UK and beyond.
Lam Research Support Member Jobs
Lam Research Support Member Jobs – SarkariVaccancy