DFS Data Entry Jobs Work From Home
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Discover Financial Services
Description:
DFS Data Entry Jobs Work From Home
What You’ll Do
Responsible for resolving cardmember inquiries regarding a fraud or security related concern. Some examples include: verifying flagged transactions, caller authentication, reporting an account as fraud, etc.
Takes incoming calls and referrals from other departments, and may make outbound calls at times.
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
If working from home, you will need a quiet workspace so you can focus on our customers. You’ll also need a minimum of 100 MBPS download/10 MBPS upload speed from your internet provider. A wired connection is required.
We’ll provide you with all the equipment you need! Monitors, laptop, keyboard, mouse, headset, and an amazing new hire training experience. You’ll also have the best coaches to help you deliver the best service!
DFS Data Entry Jobs Work From Home
How You’ll Do It
Handles inbound servicing calls from customers; completes necessary fraud verification, includes caller authentication, transaction verification, etc. utilizing excellent customer service skills.
Collects necessary information and completes a fraud report when the customer confirms unauthorized account activity.
Ensures proper follow-up or escalation of account based on call outcome
Makes outbound calls to verify account activity with the customer.
DFS Data Entry Jobs Work From Home
Qualifications You’ll Need
Bonus Points If You Have
H.S. Diploma or GED
1+ years of Customer Service Experience
DFS Data Entry Jobs Work From Home
About the Discover Financial Services Company :
Discover Financial Services is a prominent financial services company based in the United States that offers a diverse range of financial products and services, including credit cards, personal loans, student loans, and banking services. However, it does not have a significant presence as a company in the United Kingdom.
While Discover credit cards might be accepted in the UK through various merchant networks, the company itself does not operate as a UK-based entity. Its primary operations are centered in the United States, where it has built a strong reputation for customer service and innovative financial products.
In the UK, Discover’s presence is primarily felt through its credit card network, which allows cardholders to make purchases at businesses that accept Discover cards internationally. This network provides UK consumers with an additional payment option when traveling or making online purchases from international merchants.
Discover Financial Services’ core values include a commitment to customer service, transparency, and financial education. These values are reflected in its products and services, which often feature user-friendly terms and tools to help consumers manage their finances effectively.
Despite not being a UK-based company, Discover’s global reach and reputation for reliability make its products and services accessible and attractive to consumers around the world, including those in the United Kingdom.
DFS Data Entry Jobs Work From Home
DFS Data Entry Jobs Work From Home – SarkariVaccancy
