Booking Holdings Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Booking Holdings
Description:
Booking Holdings Remote Jobs Customer Support Jobs
Key Responsibilities
In this role, you will work closely with Product and Tech, Operations Legal, Compliance, and Information Security functions to develop and monitor policies and standards applicable to the business and in compliance with the GDPR and other relevant privacy regulations globally. You will also be pivotal in ensuring that the BHFS program globally adheres to the highest standards of privacy compliance and will manage a small team of privacy professionals in the delivery of the BHFS program.
Booking Holdings Remote Jobs Customer Support Jobs
Duties include:
Implement measures and a privacy governance framework to manage data use in compliance with the GDPR and other relevant local privacy regulations, including developing templates for data collection, assisting with data mapping, data protection impact assessments and vendor and outsourced service provider reviews.
Oversee the privacy program, monitor privacy maturity framework (NIST) and make recommendations for control improvements and enhancements.
Serve as the primary point of contact and liaison for the Irish DPC, the UK ICO, other EEA Data Protection Authorities and US state regulators on all data protection related matters.
Be accountable for all filing and reporting requirements under GDPR and with relevant local regulators.
Collaborate with global Privacy Officers and teams at Booking Holdings and across the Booking Holdings brands and participate in cross-brand privacy initiatives and projects, including Data Protection Officer Network
Horizon scan and monitor changes to local privacy laws and ensure that the BHFS privacy framework globally remains fit for purpose and compliant.
Develop and monitor policies and standards to ensure privacy compliance.
Develop and deliver privacy training to the BHFS board and committees and to various business functions.
Develop strategies and initiatives to ensure engagement with key internal and external stakeholders on all privacy developments.
Coordinate with internal and external audit on data privacy audits.
Collaborate with the Information Security function(s) to maintain records of all data assets and exports, and maintaining a data security incident management plan to ensure timely remediation of incidents including impact assessments, security breach response, complaints, claims or notifications, and responding to data subject access requests (DSARs).
Provide advice where a DPIA has been carried out, make recommendations to senior management and monitor its performance;
Promote a culture of data protection and compliance across all units of the organisation and its partner entities.
Booking Holdings Remote Jobs Customer Support Jobs
Knowledge Skills & Abilities
5 plus years of relevant experience
Experience working in a regulated industry with complex cross jurisdictional structures.
Proven record of reporting and engagement with boards, C Suite Executive and external regulatory organisations.
Strong knowledge of EU data privacy and data protection regulation, and a good understanding of other major privacy frameworks, including the US, and evolving legislation worldwide, especially in the digital sector.
Sufficient knowledge of information technology and data management systems required.
Ability to manage, undertake large, complex, long-term projects, and implement strategic improvements, develop alternative methods to complete them, and implement solutions.
Ability to use independent judgment and discretion in decision-making when making the majority of decisions.
Detail-oriented with the ability to handle confidential and sensitive information.approach needed to recommend and implement strategic improvements on a range of data privacy and data protection issues.
Ability to handle confidential and sensitive information with the appropriate discretion.
Ability to work effectively in a multi-functional, multi-cultural environment and withAble to work effectively in a multi-functional, multi-cultural environment and be open to change and the challenges that arise in a dynamic environment
Strong interpersonal skills and the ability to interact skilfully and confidently with internal partners and colleagues to develop ideas, find opportunities, and influence outcomes.
Excellent verbal and written communication skills.
A sense of urgency in solving inquiries and requests to ensure timely resolution and an ability to work effectively under pressure.
Willingness toSome travel as will be required.
Booking Holdings Remote Jobs Customer Support Jobs
Personal Attributes
A role model for the Legal and Privacy Team, promoting a culture of data protection and compliance.
Open to change and adaptable to the challenges of a dynamic environment.
A sense of urgency in resolving inquiries and requests to ensure timely resolution.
Ability to work effectively under pressure.
Booking Holdings Remote Jobs Customer Support Jobs
About the Booking Holdings Company :
Booking Holdings Inc., a prominent player in the global online travel and related services market, has a significant presence in the United Kingdom. Headquartered in Norwalk, Connecticut, USA, Booking Holdings operates a portfolio of travel and leisure brands, including Booking.com, Priceline, Agoda, Rentalcars.com, and Kayak. Each of these brands plays a vital role in connecting travelers with accommodation, transportation, and travel services worldwide.
In the United Kingdom, Booking.com is especially influential, serving millions of travelers by offering an extensive range of lodging options, from luxury hotels to budget accommodations. The platform’s user-friendly interface, comprehensive search filters, and customer reviews make it a go-to resource for UK travelers seeking convenience and reliability in booking their trips.
The UK market benefits from Booking Holdings’ technological advancements and investments in artificial intelligence and machine learning, which enhance user experience by providing personalized recommendations and streamlined booking processes. The company’s focus on innovation ensures it remains competitive in the fast-evolving travel industry.
Moreover, Booking Holdings’ commitment to sustainability and corporate responsibility resonates well in the UK, where consumers are increasingly prioritizing eco-friendly travel options. The company’s initiatives, such as promoting sustainable tourism practices and supporting local communities, align with the values of many UK travelers.
Booking Holdings’ impact in the UK extends beyond just consumers; it also significantly influences the local hospitality industry. By partnering with a wide array of accommodation providers, from large hotel chains to small independent properties, the company helps drive occupancy rates and revenue growth for its partners.
Overall, Booking Holdings’ strategic presence in the United Kingdom underscores its role as a leader in the online travel sector, continually adapting to meet the needs of modern travelers while supporting the local travel ecosystem.
Booking Holdings Remote Jobs Customer Support Jobs
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