Nordstrom Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Nordstrom
Description:
Nordstrom Remote Jobs Customer Support Jobs
The candidate will have the ability to develop creative solutions that combine knowledge of regulated and deregulated power markets to deliver power to Nordstrom facilities. In addition, the candidate should be capable of developing commercial applications for advanced energy technologies. The candidate will need to broadly understand the dynamics of energy markets and Nordstrom’s unique position in the energy sector and when dealing with landlords of Nordstrom facilities. This necessitates that the candidate brings an innovative, collaborative presence to the role towards driving commercial & technology execution to realize business goals, lower costs and meet sustainability/energy targets.
Nordstrom Remote Jobs Customer Support Jobs
Responsibilities
Lead energy data analysis, improvement and energy supply contract development with utilities, landlords and third-party energy suppliers in support of Nordstrom’s facilities/businesses .
Assist in the analysis of energy industry trends, market policy and regulations to proactively identify opportunities to reduce cost, minimize risk, and advance sustainability.
Partner with globally distributed internal stakeholders on site selection and energy project development, e.g. distributed energy, renewables, and provide ROI when needed.
Own budgeting and accruals for all utilities engaging with all business units to forecast
Work collaboratively with external vendors and consultants on regional market research.
Establish open and strong working relationship with landlords, lease agents, and third-party vendors for all Nordstrom facilities/utilities bills like, water, gas, sewage and energy.
Develop internal business cases including providing input on financial models and market research.
Develop and drive adherence to program reporting structure with CSR, legal, Controller, and facilities to drive Nordstrom’s adoption of large-scale renewable energy purchasing.
Puts together strategy to request and optimize funding from CSR/other departments to meet CSR goals
Oversees utility incentives for energy efficient adoption of technologies
Leads data-gathering and synthesis for public reporting on Greenhouse Gas inventory
Drives Facilities’ SBTi 2030 absolute goals with cost-neutral or better outcome with a procurement overseeing program implementation and setting and evaluating achievement of program goals.
Alternative energy strategy (solar, battery, fuel cells)
Oversees development of projects
Energy efficiency roll-out
Scope 1,2,3 emissions baselining and defining pathways to reduction
Producing sustainability disclosures aligned with frameworks (CDP, GRI, TCFD, SASB)
Build relationships with external suppliers and partners, particularly electric utilities, local and regional governments, customers, and energy technology providers.
Analyze, develop, maintain and work with third parties to develop and monitor analytics tools for portfolio analysis.
Understanding of energy flow and how it relates to bottom line
Drives scope 1 (diesel, refrigerants, and propane) data gathering and improves process
Lead and manage all elements of Sustainability for Facilities Org (full sustainability scope) and establish programs/processes around its execution but not limited to:
Recycle/Waste management program across all BUs.
Other elements like energy efficiency, indoor air quality, water conversation, building material, input on sustainable design, and so on.
Nordstrom Remote Jobs Customer Support Jobs
Provide detailed fact-finding, research, and analysis on energy-related activities, particularly energy efficiency and utility-led customer programs. Direct will also support providing tactical support on the bill-pay system to ensure invoices, accruals, and training. If bandwidth allows, extends to other cost centers such as janitorial.
Technical knowledge in electrical and mechanical systems and energy management solutions.
Ability to analyze large amounts of complex data and produce actionable insights.
Working knowledge of Microsoft Office including Word, Excel, and Outlook
Working knowledge of interpreting lease documents
Demonstrated organization skills
Demonstrated customer service skills
Embrace and operate within the core values Education and Experience
3 to 5 years working in the energy or energy efficiency industry
Proven leadership abilities in a rapidly changing environment
Proficiency in financial and project management Required Skills, Knowledge and Abilities
Detail-oriented and have an ability to prioritize workload and delegate appropriate work assignments to staff
Must be flexible to handle a wide variety of tasks and complete work in a timely fashion in a fast-paced environment
Strong data entry skills in entering information in tracking systems/databases
Ability to communicate effectively, both verbally and written.
Ability to analyze and interpret data and solve practical problems
Business travel required (up to 30%, subject to fluctuation with business needs).
Support all facilities’ business needs under this role or related roles.
Qualifications
Required Qualifications:
Bachelor’s degree in economics, finance, engineering disciplines, or business.
5+ years of experience in project management and development.
5+ years of experience in wholesale and retail power markets.
Nordstrom Remote Jobs Customer Support Jobs
Preferred Qualifications:
Broad understanding of the power industry, with specific focus on the mechanics of power markets.
Strong analytical capabilities to support review of utility tariffs, power contracts and power market fundamentals.
Possess an entrepreneurial, self-directed spirit and proven track record of project execution.
Team player capable of adapting to ambiguous environments with cross-group collaboration and problem-solving abilities.
Exceptional interpersonal and communications (verbal and written) skills.
Growth mindset with problem-solving skills.
Business experience.
Experience in working with energy and utility providers.
Excellent creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have a clear answer.
MBA/post-graduate degree in relevant fields a plus, though experience in consulting and power/energy industries may substitute for relevant graduate education in this regard.
Nordstrom Remote Jobs Customer Support Jobs
About the Company :
Nordstrom, Inc., an American luxury department store chain, has made a notable impact on the retail market since its founding in 1901 in Seattle, Washington. Initially a shoe store, it has expanded to offer a wide range of products, including clothing, accessories, cosmetics, and home goods. Nordstrom is renowned for its exceptional customer service and extensive product selection, catering to a wide demographic with both high-end designer items and more affordable, quality options.
In the United Kingdom, Nordstrom operates through its online presence rather than physical stores. This digital approach allows UK customers to access a diverse array of products from the comfort of their homes. The company’s website offers an extensive catalog, featuring brands from all over the world, including exclusive collections and limited-edition items that attract fashion-forward consumers.
Nordstrom’s commitment to customer satisfaction is evident in its flexible return policies, user-friendly online shopping experience, and responsive customer service. The company frequently offers international shipping promotions, making it easier for UK shoppers to access its products without prohibitive costs. Additionally, Nordstrom’s loyalty program, Nordy Club, provides UK customers with various benefits such as points on purchases, early access to sales, and exclusive offers, enhancing the overall shopping experience.
Despite not having physical stores in the UK, Nordstrom maintains a strong brand presence through strategic marketing, social media engagement, and partnerships with popular influencers and brands. This approach has helped the company build a loyal customer base in the UK, mirroring its success in the United States.
In summary, Nordstrom’s presence in the United Kingdom, though primarily online, is marked by a dedication to quality, customer service, and a diverse product range, ensuring it remains a preferred shopping destination for many UK consumers.
Nordstrom Remote Jobs Customer Support Jobs
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