Jones Support Member Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Jones Lang Lasalle
Description:
Jones Support Member Jobs
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Jones Support Member Jobs
Responsibilities:
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Deliver outstanding technical support to clients using Hank, our BMS, and HVAC systems.
Respond promptly to client inquiries, assess issues, and provide effective solutions.
Troubleshoot and diagnose problems related to BMS and HVAC equipment.
Collaborate with cross-functional teams to ensure timely issue resolution and client satisfaction.
Document support inquiries, resolutions, and maintain a knowledge base for future reference.
Assist in testing and implementing software upgrades and enhancements for continuous improvement.
Provide technical training and guidance to clients on Hank and BMS systems.
Stay updated on industry trends and share insights with the team.
Jones Support Member Jobs
Requirements:
Bachelor’s degree in a related technical discipline.
Minimum 2 years of experience working with BMS and HVAC equipment.
Strong troubleshooting and problem-solving abilities for resolving technical issues.
Exceptional communication skills, both written and verbal.
Self-motivated and comfortable working independently in a remote environment.
Proficiency in MS Office and ticketing systems.
Flexibility to participate in occasional after-hours support.
Working knowledge of basic HVAC equipment design and Sequences of Operation (SOO).
Customer service experience in a client-facing role.
Highly organized with the ability to thrive in a fast-paced environment.
Fluent in English (reading, writing, speaking).
Availability to collaborate effectively within a remote team.
Jones Support Member Jobs
Nice to have:
Certification or additional training in BMS or HVAC systems.
Familiarity with remote access tools and software.
Additional language proficiency.
Energy efficiency knowledge in HVAC systems.
Fluent in French (reading, writing, speaking)
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Jones Support Member Jobs
About the Jones Lang Lasalle Company :
Jones Lang LaSalle Incorporated (JLL) is a leading professional services firm specializing in real estate and investment management. In the United Kingdom, JLL operates as a key player in the commercial property market, offering a wide range of services including property management, leasing, valuation, and investment advisory.
JLL’s UK operations encompass various sectors such as office, industrial, retail, and residential properties. The company is renowned for its expertise in providing strategic real estate solutions that help clients maximize the value of their assets. This includes services like facilities management, tenant representation, and project management, tailored to meet the unique needs of each client.
With a strong presence in major UK cities including London, Manchester, and Birmingham, JLL leverages its local market knowledge and global resources to deliver comprehensive real estate services. The firm’s UK team is composed of experienced professionals who are adept at navigating the complexities of the real estate market, ensuring clients receive insightful and practical advice.
JLL’s commitment to sustainability and innovation is evident in its efforts to promote green building practices and implement advanced technology solutions. This focus not only enhances the environmental performance of properties but also drives operational efficiencies and cost savings for clients.
The company’s robust research capabilities provide clients with valuable market intelligence and forecasts, enabling informed decision-making. JLL’s UK operations are integral to its global network, which spans over 80 countries, allowing it to offer international reach and expertise.
In summary, Jones Lang LaSalle in the UK stands out as a premier real estate services provider, known for its comprehensive service offering, deep market insights, and commitment to sustainability, all geared towards delivering exceptional value to its clients
Jones Support Member Jobs
Jones Support Member Jobs – SarkariVaccancy
