Genuine Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Genuine Parts
Description:
Genuine Remote Jobs Customer Support Jobs
The Role:
A Parts Professional provides prompt and courteous service to all customers over the telephone, in the store, or in the dealer’s shop. Looks up the parts application in catalogs or POS system. Processes orders for customers with a high degree of accuracy, efficiency, and courtesy. Assists and advises customers on how to best meet their needs, often dealing with questions and problems of a highly technical nature. Exhibits a thorough knowledge of products, performance standards, warranties, sales programs, and operating policies. Serves as a resource for advice to other store personnel
A Day in the life:
Implements appropriate sales practices such as greeting customers, demonstrating product knowledge, and ability to quickly understand customer’s needs
Maintains customer satisfaction by serving all customers, securing right part, and resolving customer issues
Demonstrates professional attitude, conduct, and appearance
Maintains POS computer abilities by learning and applying how to use catalog and system, practicing asset security/loss prevention controls, and understanding store’s pricing methods
Provides sales support functions by processing salespersons’ stock orders, reporting overages/shortages/damaged merchandise, and ensuring the good appearance of store and displays
Participates in training as needed and required
Perform all other associated tasks as assigned by management.
Genuine Remote Jobs Customer Support Jobs
What you’ll need:
High School Diploma, or equivalent, required
Able to establish and maintain good relations with customers by providing courteous, efficient, and professional service
Be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper selection and delivery of parts, including identifying sequences of numbers and letters accurately and rapidly
Demonstrate excellent communication and organizational skills
Enjoy working with people in a fast-paced setting; be competitive, yet have the ability to work calmly under pressure
Be ASE Parts Specialist (automotive) certified
Have a working knowledge of the part of the city the store services and be able to operate a vehicle equipped with a manual transmission
Able to work retail hours at any store location as assigned by management.
Genuine Remote Jobs Customer Support Jobs
And if you have this, even better:
Capable of operating TAMS point-of-sale system and cataloging
Able to use the adding machine and process cash, check, and credit card transactions
Visually capable of recognizing and distinguishing letters and numbers and remembering their sequencing
Able to work on feet (stand and walk) for an entire assigned work shift
Capable of lifting and moving parts and boxes of up to 60 pounds
Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (ten feet) with use of stool or ladder when necessary
Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc
Why NAPA may just be the right place for you:
Outstanding health benefits and 401K
Stable company Fortune 200 with a “family” feel
Company Culture that works hard yet takes care of employees
Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team
Genuine Remote Jobs Customer Support Jobs
About the Genuine Parts Company :
Genuine Parts Company (GPC) is a leading distributor of automotive and industrial replacement parts, with a notable presence in the United Kingdom. Established in 1928 in the United States, GPC has expanded its operations globally, including significant investments in the UK market.
In the UK, GPC operates through its subsidiary, Alliance Automotive Group (AAG), which was acquired in 2017. AAG is one of the largest distributors of vehicle parts in Europe, serving the automotive aftermarket. It provides a comprehensive range of products, including replacement parts, accessories, and tools for various types of vehicles, catering to professional repairers, body shops, and commercial vehicle fleets.
AAG’s UK network consists of several renowned brands, such as GroupAuto UK & Ireland and UAN Truck & Trailer, which collectively ensure extensive coverage and efficient distribution. The company leverages a robust supply chain infrastructure, advanced logistics, and a vast network of distribution centers to deliver products quickly and efficiently across the region.
GPC’s commitment to the UK market is reflected in its continuous investment in technology and infrastructure to improve customer service and operational efficiency. The company’s strategic acquisitions and partnerships within the UK have further strengthened its market position, enabling it to offer a diverse product portfolio and high-quality services.
Overall, Genuine Parts Company’s operations in the United Kingdom, through Alliance Automotive Group, underscore its strategic focus on growth and excellence in the automotive and industrial parts distribution sector. The company’s emphasis on innovation, customer satisfaction, and operational excellence positions it as a key player in the UK automotive aftermarket industry.
Genuine Remote Jobs Customer Support Jobs
Genuine Remote Jobs Customer Support Jobs – SarkariVaccancy
