Lear Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Lear

Description:

We are looking for an IT Support Analyst with the mission to provide onsite IT support to the Coventry Technical centre users, supporting all functional areas including Lear users located at customer locations (Gaydon, Whitley, Solihull, Birmingham, and Oxford Road site).

Lear Remote Jobs Customer Support Jobs

Main Responsibilities :

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Providing 1st/2nd line technical support and problem analysis/rectification.
Complete Monthend and quarterly Savsys process in the AS400/BPCS environment (End of Month weekend work on a rota).
Providing support for office IT equipment and software by problem solving and user training enabling productive/efficient practices.
Upgrade hardware/software to meet user requirements to increase productivity and maintain stability.
Ensure communication stability/performance of the LAN/WAN by monitoring and solving issues.
Follow established procedures of backup routines and system monitoring to ensure data integrity, security (Patching tasks / Monthly Server Patching) and accuracy.
Ensure documentation and procedures are maintained and improved upon to enable smooth operations, sustain a knowledge base, self-reliance and an accruable history database.
Plan and perform appropriate preventative maintenance by ensuring regular contractual maintenance on all essential equipment to ensure minimum downtime.
Ensuring maximum availability of all computer systems throughout the site, including hardware, networks, IT security and telecommunications.
Provide support for mobile peripheral devices.
Ensure smooth operation/support of the IT operations by monitoring and resolving issues.
Sustain stock of IT consumables as required to maintain daily operations of all IT equipment.
Project work based on long range planning tasks.
Complete end user IT kit moves, cabling desks in floor ports and Comms cabinet.

Lear Remote Jobs Customer Support Jobs

Key Skills and Qualifications:

IT Related Degree / HND
ICT Systems Support
MS 365 Certified (fundamentals)
3 years work experience in IT System Support Environment (1st line)
Hardware – Dell Servers, Cisco wired and wireless infrastructures and Lenovo / Dell / HP Workstations & Laptops.

Lear Remote Jobs Customer Support Jobs

About the Lear Company :

Lear Corporation, a Fortune 500 company, is a global leader in automotive technology specializing in seating and electrical systems. Established in 1917 and headquartered in Southfield, Michigan, USA, Lear has a significant presence in the United Kingdom. The company operates multiple facilities across the UK, contributing to its robust European operations.

In the UK, Lear Corporation focuses on the production and development of advanced seating systems and E-Systems, which include electrical distribution systems, electronic control units, and connected vehicle technologies. The company’s UK operations are crucial to its global strategy, providing innovative solutions for major automotive manufacturers. These facilities are known for their cutting-edge research and development activities, ensuring Lear remains at the forefront of automotive innovation.

Lear’s commitment to sustainability and corporate responsibility is evident in its UK operations. The company strives to minimize its environmental footprint through various initiatives, such as reducing waste, lowering emissions, and improving energy efficiency in its manufacturing processes. Additionally, Lear engages with local communities through educational programs, charitable activities, and support for various social causes.

The company’s dedication to quality, innovation, and customer satisfaction has earned it numerous accolades and a strong reputation within the automotive industry. Lear’s UK team, comprising skilled engineers, designers, and technicians, plays a vital role in delivering high-performance products that meet the evolving demands of the automotive market.

In summary, Lear Corporation’s presence in the United Kingdom is integral to its global operations, driving advancements in automotive technology and contributing to the industry’s future through sustainable practices and community engagement

Lear Remote Jobs Customer Support Jobs

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