TTEC Work From Home Job Advertisement
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: North Carolina, USA
Full Job Description
About TTEC
TTEC is a global customer experience company that designs, builds, and operates captivating omnichannel customer experiences on behalf of the world’s most innovative brands.
Job Title: TTEC Work From Home
Job Summary
We are currently seeking dedicated individuals to join our team as TTEC Work From Home representatives. In this role, you will have the opportunity to provide exceptional customer service and support while working remotely from the comfort of your own home. As a trusted member of our team, you will engage with customers to assist them with their inquiries and resolve any issues they may have.
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Key Responsibilities
- Deliver exceptional customer service and support through various channels, including phone, email, and chat
- Handle customer inquiries, provide accurate information, and assist with resolving issues
- Adhere to company policies and procedures while maintaining high-quality service standards
- Effectively navigate through multiple systems to provide accurate and timely information
- Collaborate with team members and leaders to improve processes and customer satisfaction
Qualifications
- Prior customer service experience is preferred, but not required
- Excellent communication skills, both written and verbal
- Ability to empathize and provide solutions to customer issues
- Strong problem-solving skills and the ability to think creatively
- Proficient computer skills and the ability to navigate through multiple systems
- Self-motivated with the ability to work independently
- Flexibility to work various shifts, including evenings, weekends, and holidays
- Reliable high-speed internet connection and a quiet home office space
Why Join TTEC?
At TTEC, we value our employees and strive to create a positive work environment. When you join our team, you will benefit from:
- A competitive salary and comprehensive benefits package
- Opportunities for career advancement and professional growth
- A supportive and inclusive work culture
- Flexible work schedules
- Training and professional development programs
- The ability to work from the comfort of your own home
Join the TTEC team and make a difference in the lives of customers around the world. Apply today!