Hilton Work From Home: Remote Customer Service Positions Available

Industry: Private

Employment Type: Full Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: Delaware, USA

Full Job Description

About Hilton:

Hilton is a globally recognized hotel brand, offering exceptional service and hospitality for over 100 years. With properties in more than 100 countries, our mission is to be the most hospitable company in the world. We strive to create meaningful experiences for our guests and provide a welcoming environment for our team members.

Position: Hilton Work From Home

Job Summary:

We are seeking motivated individuals to join our remote team as Hilton Work From Home associates. As a member of our virtual workforce, you will play a crucial role in maintaining exceptional guest service through various customer support channels. You will have the opportunity to work from the comfort of your own home, providing flexibility in your work environment.

Other Jobs You May Be Interested In

Key Responsibilities:

Provide exceptional customer service and support to Hilton guests via phone, email, and chat
Assist guests with inquiries, requests, and reservations
Resolve guest issues and escalate when necessary to ensure guest satisfaction
Process payments and handle billing inquiries
Maintain accurate records of guest interactions and transactions
Stay updated with Hilton’s policies and procedures to ensure accurate information is provided to guests
Collaborate with team members to improve overall customer service experience

Qualifications:

Prior customer service experience is preferred
Excellent communication skills, both verbal and written
Ability to multitask, prioritize, and manage time effectively
Proficient computer skills and ability to navigate multiple systems simultaneously
Strong problem-solving skills with attention to detail
Ability to work independently and in a team environment
Flexibility to work evenings, weekends, and holidays as needed
High school diploma or equivalent; college degree is a plus

Perks & Benefits:

Working as a Hilton Work From Home associate comes with a range of perks and benefits, including:

Competitive salary
Flexible schedule and the ability to work from home
Comprehensive training program
Opportunities for career advancement within Hilton
Access to Hilton’s employee discount program
Healthcare benefits for eligible employees

How to Apply:

If you are passionate about delivering exceptional customer service and want to be part of the Hilton team from the comfort of your own home, we invite you to apply for the Hilton Work From Home position. To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in this role.

We look forward to welcoming you to the Hilton family!