Aetna Work From Home Jobs – Remote Opportunities at Aetna Healthcare
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Kentucky, USA
Full Job Description
About Aetna:
Aetna, a subsidiary of CVS Health, is a leading health care company that is committed to helping individuals and communities achieve their health ambitions. With a diverse range of insurance products and services, Aetna is dedicated to improving the health care system and making a positive impact on people’s lives.
Position: Work From Home Jobs
About the Role:
Aetna is currently seeking talented individuals to join our work from home team. As a work from home employee, you will have the opportunity to work remotely and contribute to the success of our organization while enjoying the flexibility of working from the comfort of your own home.
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Key Responsibilities:
- Handle inbound and outbound customer service calls related to Aetna’s insurance products and services.
- Provide exceptional customer service, ensuring customer satisfaction and resolving any concerns or issues.
- Accurately document customer interactions and update customer information in the system.
- Collaborate with team members and other departments to provide seamless customer support.
- Follow established protocols and guidelines to ensure compliance with regulatory standards.
Requirements:
- Prior customer service experience is preferred.
- Strong communication skills, both verbal and written.
- Ability to multitask and navigate through multiple systems simultaneously.
- Basic computer proficiency and experience using Microsoft Office applications.
- Excellent problem-solving skills and the ability to think quickly on your feet.
- High attention to detail and accuracy.
- Ability to work independently and meet established goals and targets.
- A positive and professional attitude with a commitment to providing excellent customer service.
- Familiarity with health care and insurance terminology is a plus.
Benefits:
Aetna offers a comprehensive benefits package to eligible employees, including:
- Competitive salary and hourly rates.
- Flexible work schedules.
- Health, dental, and vision insurance.
- 401(k) retirement savings plan with company match.
- Paid time off, including vacation, sick leave, and holidays.
- Career development opportunities and ongoing training.
- Employee discounts on various products and services.
If you are passionate about making a difference in the health care industry and possess the necessary skills and qualifications, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to transforming health care and helping people live healthier lives.
Aetna is an equal opportunity employer.