Work From Home Associate Job Advertisement – Everise
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Wisconsin, USA
Full Job Description
Job Advertisement: Everise Work From Home
Are you looking for a flexible job that allows you to work from the comfort of your own home? Everise, a global customer experience company, is currently seeking dedicated individuals to join our remote team as Work From Home associates. Join us and become part of a supportive and innovative organization that values your contributions.
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Position: Work From Home Associate
About Everise:
- Everise is a leading customer experience company that helps organizations build lasting relationships with their customers.
- We provide customer service, technical support, sales, and more to clients across various industries.
- Our work from home program allows individuals to work remotely, providing excellent support to our clients while enjoying the flexibility and convenience of working from home.
Responsibilities:
- Handle inbound and outbound customer service inquiries and provide prompt, professional, and courteous assistance to customers.
- Utilize various communication channels, including phone, email, and chat, to address customer concerns and provide accurate information.
- Effectively troubleshoot and resolve customer issues by empathizing with their concerns and delivering comprehensive solutions.
- Maintain detailed and accurate customer records in accordance with company policies and procedures.
- Identify opportunities to upsell or cross-sell products and services to customers, based on their needs.
- Participate in training sessions and meetings to enhance product knowledge and improve customer service skills.
Requirements:
- High school diploma or equivalent qualification.
- Prior customer service or call center experience is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving and multitasking abilities.
- Ability to work independently with minimal supervision.
- Proficiency in using computer systems and software.
- A quiet, dedicated work area free from distractions.
- Reliable internet connection and a functional computer or laptop.
Benefits:
- Flexible work schedule allowing you to manage your own time.
- Opportunity to work from the comfort of your own home, eliminating commuting time and expenses.
- Competitive compensation package with performance-based incentives.
- Access to comprehensive training and ongoing support from our experienced team.
- Potential career advancement opportunities within Everise.
- Join a diverse and inclusive remote team that values collaboration and teamwork.
- Make a difference in the lives of customers by providing them with exceptional support.
If you’re a self-motivated individual who enjoys working from home, Everise is the perfect place for you. Apply now and be part of our Work From Home team.