Customer Success Specialist – Part Time – Philippines

Organization Portrayal

Outline

On The Stage is hoping to add Client service assets who have had film industry or tagging framework experience to our group. We offer you the potential chance to join your adoration for human expressions with a Client service profession?

Need to join a developing and various group of experts carrying a Broadway type innovation stage to performing expressions associations across the nation? We are searching for enthusiastic, vocation disapproved of people from all foundations, who succeed at addressing others, building client commitment, conveying preparing, giving client support normally and need to keep on being essential for the performing expressions local area, to join our Record Supervisory crew.

Organization Depiction

On The Stage gives an across the board web-based SaaS stage intended for local area, instructive, and free theater creators; that was made by theater experts with genuine involvement with the tech business. We make Broadway type innovation apparatuses accessible to enable live expressions makers to accomplish their imaginative and monetary objectives. On The Stage gives a comprehensive climate that invites individuals to go along with us and significantly impact our client expressions associations.

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Our start to finish SaaS stage incorporates an exhaustive web based tagging framework, public-confronting limited time destinations, configurable commitment highlights, live catch and streaming programming, and other top tier assets. In your job you can assist our client associations with seeing critical advantages from our foundation’s capacity to deliver/oversee live or virtual occasions, increment their ticket deals, save time, and raise the height of their program with their crowd and locally. More than 1 Million tickets have been sold through our foundation for our clients, which keeps on expanding every month!

Established a Tony Grant winning maker and sequential tech business people with numerous $8 figure exits among them and supported by a gathering of private backers experienced in both tech and Human expressions who are centered around engaging theater markers with extraordinary innovation.

We accept:

Inventiveness flourishes when craftsmen and instructors have the assets they need.
Live Craftsmanship is best in a manageable climate of common appreciation and trade with its crowd.
Everybody merits admittance to the apparatuses and support they need to carry their imaginative dreams into the world.
We’re occupied with innovation, however in support of artistic expression. For more data about On The Stage, visit: www.OnTheStage.com.

Set of working responsibilities

A chance for 15 – 20+ hours out of each week – Requires Night and End of the week Hours

General Client Backing – Everyday client support, settling inconvenience tickets, investigating, account provisioning, execution/occasion support inclusion,

Departmental Joint effort – working intimately with the Outreach group and Record Supervisory crew consistently, focusing on the necessities of new and existing clients, guaranteeing those requirements are met in an ideal, useful, and versatile way.

Interior Master – profound item information, knowing the ins/outs of the stage, and keeping up to date with elements and stage changes and imparting those to inner staff as required

Information Base – Under bearing of Client Backing Supervisor, making/refreshing information bases for client/supporters and interior staff including one sheets for CS Large Book, educational recordings for YouTube channel, commitments to organization pamphlet/blog.

Client Preparing – Creating Preparing, Facilitating Enlightening Online classes, Q/A Meetings, and Gathering Instructional courses

Different Tasks as relegated

Capabilities

Least of 3+ years experience in Client care, Technical support, or Deals insight in the B2B SaaS space, with showed outcome in offering brilliant assistance

Least 2+ years experience working in a film industry, tagging or a connected live occasion space

Experience with G-Suite, Slack, Asana, and LiveAgent or ZenDesk is an or more

Self-spurred, with a “make it happen” mentality and proclivity for working in a quick moving climate

Well informed can get on new innovations rapidly and without any problem

Solid tender loving care, efficient, as well as incredible oral and composed relational abilities

Functions admirably with a group, and appreciates working with others on projects!

Reward on the off chance that you have experience with or a solid interest in the Performing Expressions Industry

Extra Data
Equivalent Open door Proclamation

On The Stage is focused on fortifying our way of life of consideration through our recruiting rehearses. We perceive and praise that we are better ready to develop and learn along with a different group. While enrolling for On The Stage, we invite the special commitments that variety of individual encounters brings to the group. Qualified candidates will get thought for work regardless of race, variety, religion, sex, sexual direction, orientation insight or personality, public beginning, age, conjugal status, safeguarded veteran status, or inability status. All are wanted at On The Stage.