Aetna Work From Home Customer Service Representative (Entry Level) – Philippines

Aetna, an auxiliary of CVS Wellbeing, is a main broadened medical care benefits organization serving an expected 38 million individuals. Aetna offers a wide scope of conventional, willful, and buyer coordinated health care coverage items and related administrations, including clinical, drug store, dental, social wellbeing, bunch life, incapacity plans, and clinical administration capacities.

Work Title: Aetna Work From Home Client support Delegate (Passage Level)

Work Synopsis:

As a Work From Home Client support Delegate at Aetna, you will be a fundamental piece of our obligation to giving remarkable client encounters. You will draw in with clients through telephone, email, and visit to address requests, resolve issues, and guarantee fulfillment.

Key Liabilities:

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Handle inbound client requests instantly and successfully
Give exact data about items, administrations, and approaches
Help clients with exploring on the web entrances and devices
Resolve client grumblings and raise issues on a case by case basis
Keep an elevated degree of impressive skill and sympathy in all corporations
Meet or surpass execution objectives for efficiency and quality

Required Abilities and Capabilities:

Secondary school recognition or same
Brilliant relational abilities, both verbal and composed
Solid client support direction intensely for helping other people
Capacity to perform multiple tasks and explore PC frameworks effectively
Flexibility to work in a high speed, distant climate
Related knowledge in client care or call focus favored however not needed
Experience: No related knowledge required; passage level position

Working Hours:

Adaptable timetables accessible, including nights and ends of the week

Information, Abilities, and Capacities:

Capability in fundamental PC abilities and experience with online devices
Capacity to rapidly learn and apply new data
Solid critical thinking abilities and scrupulousness
Open to working freely and as a component of a group

Benefits:

Cutthroat compensation
Far reaching benefits bundle including clinical, dental, and vision inclusion
Retirement investment funds plan with organization match
Taken care of time and occasions
Amazing open doors for professional success and expert turn of events

Why Join Aetna:

Joining Aetna implies turning out to be important for a group committed to working on the wellbeing and prosperity of our individuals. You will have the chance to have a significant effect while partaking in a steady and comprehensive workplace.

The most effective method to Apply:

To apply for the Aetna Work From Home Client support Agent position, if it’s not too much trouble, visit our vocations page at Aetna Professions.