Helpdesk – Service Desk Associate (Remote) – Hiring Work From Home Jobs In Philippines

Hiring Organization:- Helpdesk

Post Name:- Helpdesk Support Specialist–

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₱41000/Year

Locations:- Philippines

Company Overview:.

Full expected set of responsibilities

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We are presently looking for an accomplished Helpdesk Backing Expert for our Los Angeles grounds. The Helpdesk Backing Expert helps staff, personnel, and understudies with specialized help of PCs, workstations, IP telephones, network applications, Wi-Fi, and related innovation. Support incorporates establishment and testing of innovation hardware. Helpdesk – Service Desk Associate (Remote) – Hiring Work From Home Jobs In Philippines

Obligations:

Give deskside and remote help to staff, workforce, and understudies.
Arrangement new PC workstations and keep up with/fix existing frameworks.
Support of organization part stock, printers, and other equipment things Answerable for establishment, design, upkeep, and investigating of end client workstation equipment, programming, and fringe gadgets.
Investigate and claim work area/network/voice issues to goal by difficult situations ticket framework. Helpdesk – Service Desk Associate (Remote) – Hiring Work From Home Jobs InPhilippines
Keep up with PC frameworks, further developing velocity, dependability, and productivity of activity.
Analyze equipment and programming issues and supplant inadequate parts when required.
Keep up with exact records of help solicitations, goals, and equipment/programming stock. Make and update specialized documentation Helpdesk – Service Desk Associate (Remote) – Hiring Work From Home Jobs In Philippines
Work intimately with other IT colleagues to guarantee a consistent IT climate. Work together with outer merchants on a case by case basis for IT-related administrations.
Guarantee an elevated degree of classification with organization information.

Capabilities:

Brilliant client care and correspondences abilities (both composed and verbal).
Four year certification in scientific studies Certificate in Software engineering or a connected field liked.
Least 4 years of IT Backing experience is required. Helpdesk – Service Desk Associate (Remote) – Hiring Work From Home Jobs In Philippines
Halfway or high level abilities in Windows frameworks organization.
Experience overseeing the two Windows and Macintosh workstations.
Experience with Cell phone the board like Kandji or Intune.
Information on framework applications, like Promotion, RDP, Purplish blue, Intune
Information and comprehension of ideas and conventions, like TCP/IP, DNS, LDAP, 802.11x, Span and DHCP.
Information on VoIP, WebEx Calling.
Information on Citrix DaaS Virtual Applications is an or more.
Information on Google Work area, Trade Oline, Microsoft Entra ID is an or more.
Information on PaperCut or other print the board programming an or more.
Information on Outrageous Cloud level of intelligence WI-FI an or more.