Customer Service (Remote) Jobs From Home @ Sarkarivaccancy ( Customer Connections Customer Service )

Hiring Organization:- Amazon

Post Name:- Customer Connections Customer Service

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 5 Hours

Salary:- $15-$25/hour

Locations:- Washington, USA

Full Job Description:

As a Client Backer, you will flaunt your Client Fixation abilities through profound plunging into client contacts, organizing content and conveying remote and in-person meetings (when limitations permit).

You will surface the voice of the clients to your members and utilizing your experience to assist with directing Amazonians on the most proficient method to utilize accounts to further develop the client experience for all client types.

You are a brilliant facilitator with the capacity to have persuasive growth opportunities and you are happy with introducing to a huge crowd in a remote setting. You will likewise work cross-practically with different inner gatherings, and you won’t hesitate to take care of business. Pleasing clients and interior partners makes you eager to come to work consistently!

This job should be situated in Seattle. There is no adaptability for remote or other location(s).

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Key work liabilities

Have C2CS bleeding edge listening meetings in a remote setting (up to 500 members)
Field inquiries regarding client care approaches, apparatuses, and rehearses progressively
Work with the assortment and accommodation of criticism and specialized issues from students
Oversee important errands inside the Learning The board Framework (LMS)
Cooperate with partners (Program Chiefs, Educated authorities, and so on) to recognize regions for development and advancement in meeting execution
Work with the C2CS Learning and Improvement (L&D) group to foster preparation to address learning open doors
Execute on the C2CS preparing/program guide by conveying meetings and giving contributions on the substance
Ceaselessly further develop meeting content and introductions because of student needs, criticism, and information
Handle client calls to keep up with capability in Client support cycles, devices and strategies
Track and report on finish of meetings
Curate client contacts and eliminate all private data to ensure client protection
Think about availability while building your meetings
Utilize inward instruments like Heartbeat and TextMiner to make and keep up with client experience dashboards

Essential Capabilities

3+ years in a client care job managing the general population
Experience taking part in process improvement drives
Information on grown-up learning and preparing rehearses
Experience in planning, association, public talking and homeroom the executives

Favored Capabilities

Four year college education or courses as well as affirmations in correspondence, training or related field.
Solid oral (talking, tuning in, understanding) and composed relational abilities
Capable in Microsoft Office (Word, Succeed, PowerPoint, and so on.)
Capacity to really oversee time, and exclusively focus on various errands of contending need
Capacity to painstakingly examine informational collections, distinguish issues, and suggest arrangements.
Shown experience creating preparing material, work helps and online instructional exercises

Customer Service (Remote) Jobs From Home @ Sarkarivaccancy ( Customer Connections Customer Service )

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