American Express Part Time Remote Jobs From Home @ sarkarivaccancy ( Customer Care Professional )

Hiring Organization:- American Express

Post Name:– Customer Care Professional

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Part Time

Work Hours:- 5 Hours

Salary:- $15-$25/hour

Locations:- Nebraska, USA

About the Company:- American Express built a new warehouse behind the Broadway Building at 46 Trinity Place. The designer is unknown, but it has a façade of brick arches that are reminiscent of pre-skyscraper New York. American Express Part-Time Remote Jobs From Home.

Full Job Description:

At American Explicit, we realize that with the proper backing, people and agencies have the strength to develop in high-quality ways. Whether we’re assisting our customers’ financial self-belief to transport beforehand, taking trade to new heights, or encouraging human beings to explore the sector, our colleagues are constantly redefining what’s viable — and we’re proud to return each different every step of the way. Whilst you be a part of #TeamAmex, you end up a part of a various community of over 60,000 colleagues, all with a not unusual goal to deliver a super patron revel every day.

As a logo constructed on going above and past to offer great customer enjoyment, having the most excellent colleagues is paramount. As the face of the enterprise, you may create effective interactions with our customers every day–from curating a unique journey or way of life experience to helping them with their everyday wishes. And, you can develop your competencies thru industry-main education and ongoing education, all at the same time as gaining knowledge of what it method to constantly set the same old for global class, consumer-first provider. Find your location in service on #TeamAmex.

Move above and past at a company that sets the standard for patron-first carriers.

Role & responsibilities:

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Assist propel your group and its business companions to success.

Right here are just several what you’ll do in this role:

Supply exquisite service on inbound calls in a quick-paced, established customer care environment by way of following our client’s First philosophy
Consult with card contributors to apprehend their desires and tailor particular answers for each client, reinforcing the benefits of card membership, imparting applicable product offers that deepen patron engagement and bring the about measurable cost for our card members
Constantly improve on key selling abilities, inclusive of constructing rapport, knowledge of client desires, coping with objections, and last income
Address popular and account-precise patron inquiries; provide clean and concise statistics and update client account facts, as wished
Use gear and resources to discover custom answers and count on client desires, in our commitment to maintain a primary point of contact decision
Meet and exceed overall performance goals that include, however, are not confined to, patron survey outcomes, income prices, pleasant desires, compliance regulations, and productivity objectives

Minimal qualifications:

Validated fulfillment in customer service and consultative sales surroundings (two years+), with an ardor for constructing purchaser loyalty through notable listening, consultative dating building, resourcefulness, and robust written and verbal exchange
Integrity to manipulate touchy card member records and adhere to all Regulatory and Compliance hints related to servicing and income practices
Passion for consultative income, recommending products or solutions tailor-made to every customer
Resilience is needed to efficaciously manipulate a constant move of purchaser calls, whilst balancing performance to fulfill an expansion of metrics, successfully control via change, and remain nice in difficult conditions
Ability to evolve communique fashion to a huge type of personalities and situations
Dedication to implementing feedback as a method to attaining character and group overall performance desires
Technical savvy to multi-challenge and navigate via pc systems and packages with speed and accuracy
Timeliness and reliability, as it’s miles imperative you’re at paintings on time and adhere to your timetable each day
Excessive college degree or equivalent required

Preferred qualifications:

Bachelor’s degree preferred

Additional requirements:

Flexibility to work every time between 6:00 am-2:00 am consisting of weekends
Place of business Flexibility: complete time. Shift flexibility requirements
American Express gives a tremendous and various operating environment. Excessive performance is rewarded with target-pushed incentives

At American Explicit, we understand that with the right backing, humans and organizations have the strength to develop in incredible approaches. Whether or not we’re assisting our customers’ economic self-belief to move beforehand, taking commerce to new heights, or encouraging human beings to discover the world, our colleagues are constantly redefining what’s viable — and we’re proud to again every other step of the manner.

American Express Part-Time Remote Jobs From Home

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