American Express Remote Jobs, American Express Virtual Assistant In Hong Kong ( Customer Care Professional )

Hiring Organization:- American Express

Post Name:- Customer Care Professional

Qualifications:- Graduate

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- HK$80 – HK$100/Hour

Locations:- Islands, Hong Kong

American Express Remote Jobs, American Express Virtual Assistant In Hong Kong ( Customer Care Professional )

Full Job Description:

At American specific, you’ll be identified on your contributions, management, and effect—each colleague has the possibility to proportion inside the corporation’s success. Collectively, we’ll win as a group, striving to uphold our employer values and powerful backing promise to offer the world’s satisfactory consumer revel in every day. And we’ll do it with the utmost integrity, and in an surroundings in which everybody is seen, heard and looks like they belong.

American Express Remote Jobs, American Express Virtual Assistant In Hong Kong ( Customer Care Professional )

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How will you make an impact in this position?

Deliver amazing care, on calls, to a huge range of yank express clients with a variety of requests
Build significant dating thru consultative questioning to ensure brought value for the patron
Enhance our customers’ enjoy via figuring out possibilities to provide merchandise primarily based on our Cardmembers’ desires
Offer custom answers and negotiate a advantageous outcome for the customer and American specific, aiming for first call resolution whilst possible
Meet and exceed satisfactory dreams, compliance rules and productiveness objectives
File essential records
Re-prioritize to evolve to the ever-changing surroundings

Minimal qualifications

Display private excellence by means of remaining positive in tough situations
Show a passion to serve by using turning in great service in each interaction with our customer
The capability to work in a quick-paced surroundings in addition to multitask and re-prioritise on a normal foundation
Strong interpersonal, conversation and listening abilities
Robust verbal and written verbal exchange capabilities
Self assurance to put and sell services or products
Remarkable negotiation, influential and creative capabilities
Analytical and problem-solving skills with strong attention to element
Top notch organisational capabilities

American Express Remote Jobs, American Express Virtual Assistant In Hong Kong ( Customer Care Professional )

Why Hong Kong Best for Job Seekers?

Hong Kong has long been considered one of the best cities in the world for job seekers due to a combination of factors, including its strong economy, favorable tax policies, and diverse job market.

Strong Economy: Hong Kong has one of the strongest and most stable economies in the world, with a low unemployment rate and a high GDP per capita. The city has a well-developed financial services sector and is home to many multinational corporations, making it an attractive destination for professionals looking for job opportunities in these industries.
Favorable Tax Policies: Hong Kong has a simple and low tax system, with a maximum personal income tax rate of 17%. This has attracted many businesses and entrepreneurs to the city, which in turn has created a high demand for skilled professionals across various industries.
Diverse Job Market: Hong Kong has a diverse job market, with opportunities available in fields such as finance, technology, healthcare, education, and more. The city is also a hub for international trade and commerce, providing job seekers with opportunities to work with companies from around the world.
Cultural Diversity: Hong Kong is a multicultural city with a strong international presence, which makes it an attractive destination for professionals looking to work in a diverse and cosmopolitan environment. With English as one of its official languages, the city is also a popular destination for expats, who make up a significant portion of its workforce.
Excellent Infrastructure: Hong Kong has excellent transportation infrastructure, with an extensive public transport system that includes buses, trains, and ferries. The city also has a highly developed telecommunications network, making it easy for professionals to stay connected and work remotely if necessary.

Overall, Hong Kong offers a great combination of economic stability, favorable tax policies, diverse job opportunities, cultural diversity, and excellent infrastructure, making it an attractive destination for job seekers from around the world.

American Express Remote Jobs, American Express Virtual Assistant In Hong Kong ( Customer Care Professional )