American Express Virtual Customer Service Jobs ( Customer Experience Concierge ) In India @ Sarkarivaccancy

American Express Virtual Customer Service Jobs ( Customer Experience Concierge ) In India @ Sarkarivaccancy

Hiring Organization:- American Express

Post Name:- Customer Experience Concierge

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹25000-₹50000

Locations:- Rewari, India

About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards. American Express Virtual Customer Service Jobs.

Full Job Description:-

T American specific, you’ll be identified for your contributions, management, and effect—each colleague can proportion inside the agency’s fulfillment. Collectively, we’ll win as a group, striving to uphold our agency values and effective backing promise to provide the arena’s best customer revel each day. And we’ll do it with the utmost integrity, and in surroundings in which anyone is seen, heard, and appears as if they belong

• Be part of group Amex and allow’s lead the manner collectively.

Activity Description:

The role of the Member carrier expert (MSP) may be to deliver advanced carrier to Card contributors touring the yYankeeexplicit Centurion Lounge, positioned at iattFK International Airport. MSPs may be the face of American specific to our customers, performing as ambassadors of the brand. Running as a cohesive crew, they’ll have the capacity to excite our clients and supply at the emblem promise. An ait MSP inside the Centurion living room may have a passion for handing over extraordinary provide to our fine Card contributors, in a client going through ethe nvironment. Our MSPs are distinctly professional and inspired, providing journey, card, concierge, and llifestyleservices to AAmerican-specificCard contributors. Performing as a consultant, our MSPs will tailor our products and services to assist Card participants with their immediate desires and deepen their relationship with American eExplicitIt’s miles our undertaking to grow to be vital to our Card individuals through imparting differentiated services and products. It’s miles our responsibility to make the lub come tintoexistence each day. MSPs do that through:

• Welcoming and imparting access to our Card individuals upon arrival at reception
• Being responsible and taking possession of the client’s reveal from starting to give up
• Creating progressive approaches to remedy customers’ issues or concerns to win their brand loyalty; in the long run, making unswerving fanatic out of the consumer
• Employing the purchaser’s First philosophy in the assembly of clients’ wishes and expectations
• Imparting concierge and llifestylerecommendation
• Supplying travel consultation and minimum reservation help
• Accommodating the needs of our Card participants, by way of partnering with our meals and beverage front room companions
• Living room Hours of operation are from 05:00 am– 10:00 pm Mon-sun. Hours are a challenge to alternate due to commercial enterprise want.

Qualifications:

• A successful candidate will possess the following qualifications:
• Minimal of one 12 months current enjoy servicing top rate clients
• The airline, living room, or journey enterprise experience is preferred (journey reservation enjoy a plus)
• Passion for servicing customers with proactive answers
• Outstanding communication capabilities, delighting the client with every unmarried interaction
• The ability to pay attention to the patron’s needs, in flip imparting assured hints, resulting in high pride from the patron with the service they obtained
• Ought to showcase the utmost professionalism and maintain a fine mindset in all interactions
• The ability to depend on and collaborate with your colleagues is critical because the living room is a completely lively, rapid-paced, group environment
• Capability to make decisions quick and correctly, while unanticipated situations may additionally arise, putting the card individuals enjoy at the leading edge of everything you do
• Ought to be innovative and capable of the usage of the net efficiently while providing help in a face-to-face consumer environment
• Capability to make use of and transfer from a couple of generation platforms easily
• Adapt to an ever-converting environment and be resilient
• The potential to work bendy shifts inclusive of nights, weekends, and vacations is vital
• Mild to mild lifting can be required for sure task responsibilities.

American Express Virtual Customer Service Jobs

Top 10 Interview Tips For Getting a Job:

Absolutely! Here are my top 10 interview tips for getting a job:

1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
5. Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. The company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work, not from your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

• Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
• Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read the official notification carefully From the Official Website.
3. Read the Notification Carefully Before Applying.
4. Fill out The Application Form (The link Is Given Below)
5. Attach the Required Document and Passport Size Photo with your Signature.
6. Then Submit. Don

American Express Virtual Customer Service Jobs ( Customer Experience Concierge ) In India @ Sarkarivaccancy