American Express Virtual Assistant Jobs

American Express Virtual Assistant Jobs

Hiring Organization:- American Express

Post Name:- Customer Service Associate

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- ₹20k-30k/Month

Locations:- Gurugram, India

About the company: American Express Company is an American multinational financial services corporation that specializes in payment cards.

Full Job Description:-

You Lead the Way. We Have You Covered

With the right support, individuals and organizations have the ability to advance in amazing ways. At the point when you join Group Amex, you become piece of a worldwide and different local area of partners with a relentless obligation to back our customers, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is one of a kind and significant to you with advantages, projects, and adaptability that help you by and by and expertly.

At American Express, you’ll be perceived for your commitments, administration, and effect — each partner has the potential chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best customer experience consistently. Also, we’ll do it with the greatest possible level of uprightness, and in a climate where everybody is seen, heard and feels like they have a place. American Express Virtual Assistant Jobs

Join Group Amex and how about we lead the way together.

Expected set of responsibilities:

• Give Better Customer Experience on Calls than Shopper Card Individuals
• Resolve all Customer Inquiries and Follow Laid out Strategies as Suitable.
• Give choices and apply Unrivaled Service No, Call Dealing with Abilities To Guarantee Most ideal Arrangements and FCR to Card Individuals.
• To distinguish the Mind-set, Profile and Need of the Customer and influence these subtleties to offer the most ideal advantages/items to the Customer while being agreeable with the laid rules.
• Convey to the Customer, Representatives and Investor Measurements according to Objectives Feature Issues through Criticism and Suggest Changes in Work processes, Systems, Service Levels, In light of Customer Requests To Address Their Issues and Guarantee Quality Service is given consistently.
• Adherence to Quality and Consistence Rules. Capacity to Take Fast Choices and Answer Customer Requests
• Past deals while giving first class customer service Major areas of strength for foundation, Correspondence and Listening Abilities.
• Astounding Verbal Correspondence.
• Customer Centered, Areas of strength for with to determine Customer Issues and Really Address Service No Circumstances.
• Exhibited Steadfastness/Self Spurring Abilities. Change The executives Capacity.
• Shown Capacity to Work really inside a Group Climate as well as freely.
• Demonstrated Scientific and Critical thinking with areas of strength for a to Detail. Useful information on MS Office Applications (Word, Power-point, Succeed)
• all day, every day and Rotational movements including night shifts
• Mixture climate

Capabilities:

• Past deals insight while giving first rate customer service Major areas of strength for foundation.
• Correspondence and Listening Abilities.

Top 10 Interview Tips For Getting a Job:

Absolutely! Here are my top 10 interview tips for getting a job:

1. Research the company: Before the interview, research the company and the position you’re applying for. Look up the company’s mission statement, values, and recent news to get a better understanding of its culture and goals.
2. Practice common interview questions: Practice answering common interview questions and think of examples from your past experiences that showcase your skills and qualifications.
3. Dress appropriately: Dress professionally and appropriately for the job interview. Even if the company has a more casual dress code, it’s better to be overdressed than underdressed.
4. Arrive on time: Being punctual is important, so make sure to arrive on time or even a few minutes early for the interview. This shows that you’re reliable and respectful of the interviewer’s time.
5. Bring copies of your resume: Bring extra copies to the interview, in case the interviewer doesn’t have one or needs to reference it.
6. Show enthusiasm: Let the interviewer know that you’re excited about the opportunity to work for their company. Express your interest in the position and what you can bring to the table.
7. Be confident: Show confidence in yourself and your abilities during the interview. Make eye contact, speak clearly, and don’t be afraid to ask questions or clarify anything you don’t understand.
8. Be prepared to answer behavioral questions: Many companies use behavioral interview questions, which ask about specific situations from your past experiences. Prepare to answer these questions with specific examples that showcase your skills and abilities.
9. Follow up: After the interview, send a thank-you email or note to the interviewer. This shows that you appreciate their time and are still interested in the position.
10. Be yourself: Finally, remember to be yourself during the interview. The interviewer is trying to get a sense of who you are as a person and how you would fit into their company culture. Don’t try to be someone you’re not, as this can come across as inauthentic.

Some rules are followed in good companies by good employees. About what you should know so that you may easily adapt them, given below.

1. The company always wants you to be on time and you should be.
2. Take less leave from the office.
3. Focus on your work and try to learn more.
4. Speak from your work, not from your mouth.
5. Keep on trying to get new things from your seniors, regarding your profile.
6. Raise your point but only then when you are 100% sure about your point.
7. Never hurry because haste makes waste.
8. For earning some extra points than others. Just play out of your comfort zone.
9. Always respect your seniors.
10. Learn from mistakes made by you and others and do not try to repeat them.

Educational Qualification:

• Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or University Are Eligible For this recruitment.
• Kindly check the Official Notification for more qualification details. The notification Link Is Given Below.

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

• Document – Qualifications certificate with mark sheets.
• Passport size Photographs
• Signature

How to apply:

1. All the eligible candidates can apply for This Job as mentioned below
2. Read the official notification carefully From the Official Website.
3. Read the Notification Carefully Before Applying.
4. Fill out The Application Form (The link Is Given Below)
5. Attach the Required Document and Passport Size Photo with your Signature.
6. Then Submit. Don

American Express Virtual Assistant Jobs